Admissions Specialist

Hire Hangar Global

Admissions Specialist managing clinical intake and patient coordination for global companies. Seeking an organized and calm individual to serve as the first point of contact.

Posted 6/24/2026contractRemote • 🇿🇦 South AfricaMid-LevelSenior💰 $400 - $650 per monthWebsite

About the role

Key responsibilities & impact

Serve as the primary point of contact for all inbound calls from hospitals, referral partners, families, and individuals
Lead every conversation with a calm, structured approach and clear communication
Ask targeted, relevant questions to assess the situation quickly and accurately
Conduct thorough eligibility screenings based on established program criteria
Gather required information including medical history, functional status, insurance details, and discharge context
Identify gaps, inconsistencies, or red flags in referral information
Accurately document all referrals and intake activity in EHR systems, tracking tools, and spreadsheets
Follow defined intake workflows and documentation standards where established
Provide clear, honest direction when a caller's needs fall outside program scope

Requirements

What you’ll need

Prior experience in an admissions, intake, patient coordination, or case management role
Strong ability to think on your feet and respond to unpredictable, high-pressure situations with calm and clarity
Excellent verbal communication skills — clear, direct, and professional in all interactions
Experience working with EHR platforms, CRM systems, or referral tracking tools
Demonstrated ability to manage high call volumes while maintaining accuracy and professionalism
Must have prior remote work experience and be proficient with remote collaboration tools such as Slack, Zoom, Google Workspace, or similar
Must have experience working with U.S.-based organizations — applications without this background will not be considered
Background in recovery, addiction treatment, behavioral health, or a closely related field — this is a strong plus

Benefits

Comp & perks

Competitive pay
Opportunities for growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

eligibility screeningsdocumentation standardsintake workflowsmedical history assessmentfunctional status assessmentinsurance details gatheringreferral information analysiscall volume managementremote work proficiencycase management

Soft Skills

clear communicationcalm under pressurestructured approachtargeted questioningprofessionalismaccuracyclarityadaptabilityinterpersonal skillsproblem-solving