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Hire Hangar Global

Customer Success Associate

Hire Hangar Global

Customer Success Associate managing client relationships for a fast-scaling podcast studio. Ensuring timely series launches and audience growth for B2B shows.

Posted 5/21/2026contractRemote • 🇿🇦 South AfricaJuniorMid-Level💰 $800 - $3,000 per monthWebsite

About the role

Key responsibilities & impact
  • Own the relationship from kickoff to renewal
  • Ensure each series launches on schedule and meets audience-growth targets
  • Proactive communication and project orchestration
  • Review download trends and listener feedback
  • Align expectations and rally internal teams when obstacles arise

Requirements

What you’ll need
  • Three or more years managing post-sale relationships for a tech-enabled service
  • Hands-on fluency with workflow automation in Zapier or Make
  • Comfort running meetings on Zoom
  • Experience with podcast hosting platforms
  • Basic audio terminology
  • B2B marketing metrics

Benefits

Comp & perks
  • Competitive pay
  • Flexible work arrangements
  • Professional development opportunities

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
workflow automationaudio terminologyB2B marketing metrics
Soft Skills
relationship managementproactive communicationproject orchestrationmeeting facilitation