Customer Enablement and Training Specialist – Technical SaaS

Hire Hangar Global

Customer Enablement & Training Specialist supporting enterprise marketing teams on a SaaS platform. Leading onboarding, training sessions, and marketing operations workflows.

Posted 5/1/2026contractRemote • 🇿🇦 South AfricaJuniorMid-Level💰 $2,000 - $4,000 per monthWebsite

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Lead customer onboarding programs from first login through successful adoption
Run live training sessions, workshops, and cohort programs for enterprise customers
Simplify complex technical workflows into clear processes for marketing and content teams
Create and maintain enablement documentation, SOPs, and training resources
Support marketing operations workflows including CRM automation, reporting, and campaign execution
Collaborate with marketing and content teams on SEO and content enablement initiatives
Serve as a highly visible, trusted partner to customers throughout their journey

Requirements

What you’ll need

2+ years of experience in customer enablement, customer success, marketing operations, or SaaS training roles
Experience working at a well-known or reputable technology or SaaS company
Strong hands-on experience with HubSpot or similar platforms
Practical proficiency in Python and SQL, used in real workflows, reporting, or enablement contexts
Non-negotiable: Prior remote work experience, strong fluency with remote collaboration tools (Slack, Zoom, Google Workspace, Asana or similar)

Benefits

Comp & perks

Competitive pay
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PythonSQLCRM automationreportingcampaign executioncustomer enablementcustomer successSaaS training

Soft Skills

communicationcollaborationtrainingsimplificationcustomer partnership