Deployment Strategist – Payor

Hippocratic AI

Deployment Strategist guiding payor implementations for Hippocratic AI’s safety-focused healthcare AI platform. Coordinating customers and cross-functional teams to drive adoption and measurable operational outcomes.

Posted 8/23/2026full-timeSeattle • Washington • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading deployment planning and execution for payor customers, with a strong focus on stakeholder alignment, operational dynamics, and implementation outcomes. Proven ability to translate customer needs into actionable plans while driving execution across cross-functional teams in the healthcare sector.

Highest-signal resume keywords

Deployment PlanningCustomer Success ManagementHealthcare Workflow UnderstandingProject LeadershipCross-Functional Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ImplementationStrategic OperationsProblem-SolvingProcess ImprovementDeployment Frameworks

Soft Skills

Excellent CommunicationStakeholder ManagementOrganizational Change Management

Tools & Technologies

AIDigital Health ToolsMember Operations ToolsCare Navigation

Industry Keywords

PayorHealthcareHIPAAManaged Care OrganizationsCare Management Workflows

About the role

Key responsibilities & impact

Lead deployment planning and execution for payor customers, including timelines, ownership, milestones, and implementation outcomes
Partner with customer stakeholders to understand business priorities, workflows, compliance considerations, and implementation constraints
Translate customer needs into actionable deployment plans
Coordinate deployment, product, engineering, and customer-facing teams
Drive implementation readiness through stakeholder alignment, rollout sequencing, training plans, risk tracking, and launch preparation
Identify and resolve blockers affecting go-live timelines, member experience, internal operations, or customer outcomes
Guide customers through rollout, adoption, organizational change, and expectation-setting
Capture deployment learnings and create repeatable playbooks, templates, and best practices
Use deployment insights to inform product and process improvements
Support or lead a major payor deployment milestone by day 90
Lead multiple payor deployments and contribute to faster time to value, stronger adoption, and scalable delivery within 12 months
Work with implementation managers, engineers, product managers, customer success partners, clinical experts, and customer stakeholders
Travel for on-site implementation support, customer meetings, training, and go-live activities

Requirements

What you’ll need

Experience in deployment, implementation, customer success, strategic operations, consulting, or a related customer-facing role, ideally with enterprise or healthcare customers
Strong understanding of payor-side healthcare workflows, operations, and organizational dynamics
Proven ability to manage complex customer engagements with multiple stakeholders across operations, clinical programs, IT, compliance, and executive functions
Excellent communication skills to translate between customer goals, operational realities, and internal execution plans
Strong project leadership and problem-solving skills
Track record of driving execution across cross-functional teams and maintaining momentum through complex implementations
Ability to balance strategic thinking with operational follow-through
Direct experience with health plans, managed care organizations, payors, or adjacent healthcare organizations preferred
Familiarity with care management workflows, utilization management, member engagement, operational change management, and cross-functional coordination preferred
Experience building or improving deployment processes, playbooks, and delivery frameworks preferred
Experience with AI, digital health, member operations tools, care navigation, or healthcare technology deployments preferred
Familiarity with HIPAA and related data-handling considerations preferred
United States work authorization is addressed in the application form

Benefits

Comp & perks

Regular travel, typically 25 to 40% depending on deployment schedule
Opportunity to work on safety-focused healthcare AI transforming patient outcomes
Work alongside physicians, hospital leaders, AI pioneers, and researchers
Opportunity to help define AI deployment in payor organizations and healthcare transformation
Equal opportunity employer committed to accommodations during the hiring process