Implementation Manager, Provider

Hippocratic AI

Implementation Manager deploying Hippocratic AI’s safety-focused healthcare voice AI platform for health systems. Configuring workflows, integrating patient data, and leading provider go-lives.

Posted 8/23/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $125,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing end-to-end provider implementation projects, ensuring compliance with healthcare regulations, and driving cross-functional teams to successful go-live. Proficient in configuring EHR integrations and optimizing clinical workflows to enhance patient care management.

Highest-signal resume keywords

Provider Implementation ManagementEHR Integration ExperienceProject Management SkillsHealth System Operations KnowledgeCompliance with HIPAA and CMS Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Implementation ChartersData Requirements ManagementWorkflow IntegrationPatient Data Schema DesignTelephony Configuration

Soft Skills

Cross-Functional Team LeadershipStakeholder EngagementAccountability to Timelines

Tools & Technologies

EHR SystemsEpicCernerAthenaVoice AI Platforms

Industry Keywords

Healthcare SaaSProvider-Focused HealthcareClinical WorkflowsCare Delivery ProcessesQuality Reporting

About the role

Key responsibilities & impact

Own provider use case deployments end-to-end from contract signature to go-live
Serve as primary project lead for provider implementation engagements and drive accountability to timeline and quality
Build and maintain Implementation Charters documenting timelines, configuration decisions, data requirements, go-live checklists, and sign-off criteria
Configure dialers, agents, population filters, exclusion rules, call cadence, routing logic, and workflow integrations
Coordinate with health system data and IT teams to define, validate, and onboard patient data files and EHR integrations
Manage data requirements, compliance, technical connectivity, data quality, and seamless integration
Project-manage clinical operations, patient care management, IT, EHR administration, and departmental leadership stakeholders
Design agents that fit clinical workflows and drive measurable outcomes across provider use cases
Define and refine HAI’s standard provider platform onboarding process, including the initial integration, base data pipeline, patient data schema, and EHR connections
Build and maintain the HAI implementation playbook with reusable templates, checklists, and best practices
Hand off deployments to Customer Success at go-live with complete documentation, clinical workflow diagrams, and configuration details
Travel to client sites for deployments, stakeholder meetings, clinical workflow mapping, and go-live support
Periodically travel to the Palo Alto headquarters for team alignment, playbook refinement, and strategic planning

Requirements

What you’ll need

Minimum 5 years of implementation, onboarding, or professional services experience working specifically with health systems, health networks, digital health providers, or provider-focused healthcare organizations
Deep fluency in health system and provider operations and workflows, including patient and clinical data flows, EHR workflows, and care delivery processes
Proven track record managing complex, multi-stakeholder enterprise deployments with 60–120 day timelines
Proven ability to drive cross-functional clinical, operational, and technical teams to go-live
Hands-on experience with provider IT environments and vendor onboarding processes, including security questionnaires, BAA requirements, EHR integrations, and care management platform connections
Strong project management and process documentation skills
Preferred: Background at healthcare SaaS companies serving providers or healthcare IT consulting experience with provider clients
Preferred: Familiarity with EHR systems including Epic, Cerner, and Athena
Preferred: Experience with voice AI, outbound patient engagement platforms, dialers, or telephony configuration
Preferred: Knowledge of HIPAA, CMS, state regulations, and quality reporting
Preferred: Track record of scaling implementation processes across multiple health systems or provider networks
Preferred: Understanding of clinical workflows and ability to translate clinical requirements into technical use case design
Are you legally authorized to work in the United States?
Will you now or in the future require visa sponsorship for employment?

Benefits

Comp & perks

Performance bonus
Equity