Hinge Health

Marketing

• Learn our commercial priorities, target audiences, and existing content library, building strong relationships with Commercial Marketing Managers and key commercial stakeholders.
• Take ownership of in-flight content requests, including sales enablement materials and webinars, ensuring deliverables are high-quality and on time.
• Develop and execute a steady drumbeat of sales enablement and thought leadership content (e.g., webinars, one-pagers, emails, presentations, landing pages, microsites) mapped to key stages of the buyer journey and our go-to-market strategies.
• Lead webinar content and execution end to end—from concepting and speaker coordination to promotion support and follow-up assets—so webinars reliably drive engagement and influence pipeline.
• Support campaigns with targeted content that opens new business opportunities and helps commercial teams tell a clear, differentiated story to prospects.
• Own our internal commercial content management system (e.g., Highspot), ensuring assets are up to date, easy to find, and aligned to sales stages, lines of business, and go-to-market priorities.
• Serve as a go-to partner for RFP content and other prospect-facing materials, helping teams communicate Hinge Health’s value clearly and consistently across channels.
• Continuously improve how we plan, produce, and measure commercial content, using AI tools and marketing systems to drive efficiency and quality across your work.

Senior Associate, Commercial Marketing

Customer Support

• Ramp up to become an expert in all things Hinge Health—our products, common member challenges, and troubleshooting techniques—so you can resolve inquiries with confidence across email, phone, and chat.
• Consistently deliver best-in-class support by providing timely, efficient, and empathetic resolutions that strengthen members' relationships with Hinge Health and contribute to team satisfaction and quality metrics.
• Serve as a reliable, independent contributor who ensures prompt, clear communication while conveying warmth and empathy—acting as a trusted resource for fellow team members and helping onboard new hires.

Associate Member Support Specialist, Spanish Speaking

Financial Planning and Analysis

• Build relationships with accounting and sales stakeholders; own the monthly close and re-forecast process for GTM cost centers.
• Audit existing reports and dashboards, identifying quick wins for automation and standardization that support effective analysis.
• Deliver an automated reporting suite that gives leadership real-time visibility into GTM performance metrics (CAC, retention, engagement).
• Conduct deep-dive analyses on unit economics for new deals and new offerings to inform investment decisions.
• Begin contributing to adjacent Strategic Finance workstreams as priorities shift, including ad-hoc analyses that support Investor Relations and the public markets narrative.

Senior Associate, Commercial Marketing

Associate Member Support Specialist, Spanish Speaking

Senior Financial Analyst