Quality Assurance Associate Manager, Growth Marketing Operations

Hinge Health

QA Associate Manager ensuring optimal testing for marketing campaigns at Hinge Health. Overseeing campaign execution across email, SMS, push, and in-app messaging channels.

Posted 7/11/2026full-timeSan Francisco • California • 🇺🇸 United StatesJuniorMid-Level💰 $121,000 - $160,000 per yearWebsite

Tech Stack

Tools & technologies

CloudSQL

About the role

Key responsibilities & impact

Develop and execute comprehensive test plans for marketing campaigns and audience segmentation logic.
Validate dynamic content, personalization rules, event triggers, and data accuracy before deployment.
Identify, document, and track issues related to segmentation mismatches, automation logic, and campaign execution failures.
Apply a mix of manual, exploratory, and repeatable validation methods based on campaign complexity, risk, and timeline.
Use AI-assisted workflows where appropriate to accelerate pre-launch checks, spot inconsistencies, and improve test coverage, while maintaining human review and final QA accountability.
Investigate live campaign issues using platform logs, segmentation reports, and campaign performance data.
Collaborate with marketing operations, CRM, and data teams to troubleshoot campaign execution errors.
Validate webhook integrations, API connections, and cross-channel marketing triggers, as needed.
Ensure audience segmentation accuracy and data integrity before deployment.
Use SQL or marketing analytics tools to verify segmentation logic and troubleshoot discrepancies.
Validate tracking parameters (UTMs, attribution tags) to ensure correct campaign performance reporting.
Develop QA checklists, testing procedures, and best practices for marketing campaign validation.
Document troubleshooting steps and campaign QA methodologies to improve team efficiency.
Monitor campaign quality signals after launch and use findings to improve future test strategies and defect prevention.
Partner with teammates to trial more automated or AI-supported approaches to campaign QA, anomaly detection, and data validation where they can reduce manual toil without compromising quality.

Requirements

What you’ll need

Bachelor's degree in Computer Science, Computer Engineering or related field of study.
2+ years of experience in QA, marketing operations, or CRM platform testing.
2+ years of hands-on experience with marketing automation platforms (e.g., Iterable, Braze, Salesforce Marketing Cloud).
2+ years of having a strong understanding of email, SMS, push, and in-app messaging campaigns.
Familiarity with segmentation logic, audience targeting, and personalization strategies.
Ability to analyze campaign performance data using Google Sheets, Looker, or Mode Analytics.
Excellent debugging and troubleshooting skills, particularly in diagnosing segmentation and campaign execution issues.
Experience working cross functionally with marketing, CRM, and analytics teams.
Demonstrated curiosity about AI and automation, with the ability to use emerging tools thoughtfully to improve QA workflows while maintaining strong judgment and accountability for final outputs.

Benefits

Comp & perks

Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options, which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us through discounted company stock through our ESPP with easy payroll deductions.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLCampaign TestingData ValidationAudience SegmentationPersonalization StrategiesEvent Trigger ValidationTracking Parameter ValidationQA MethodologiesExploratory TestingAutomation Logic

Soft Skills

CollaborationCuriosityAttention to DetailProblem-SolvingCommunication