Business Systems Analyst

Hinge Health

Business Systems Analyst improving finance applications and workflows at Hinge Health. Supporting NetSuite and Zip to enhance finance processes and collaboration across teams.

Posted 6/16/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $100,800 - $151,200 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Build a deep understanding of Hinge Health’s Procure‑to‑Pay, Order‑to‑Cash, and Record‑to‑Report processes and how they map into NetSuite and Zip.
Take ownership of day‑to‑day support for NetSuite and Zip, including triaging user issues, executing configuration updates, and managing permissions.
Document current finance systems processes, configurations, and key integrations to establish a clear baseline for future improvements.
Partner with Accounting, Procurement, Supply Chain, and Revenue Operations to streamline Zip intake, approval, and payment workflows (e.g., vendor onboarding, purchase requests, contract approvals, vendor payments) while maintaining alignment with finance policies and controls.
Enhance NetSuite configuration across core finance modules (e.g., vendors, items, PO and invoice flows, journal entries, basic workflows/scripts) to reduce manual work and improve data quality.
Collaborate with stakeholders to define and deliver reporting and dashboards that increase visibility into spend, purchasing cycle times, accruals, and other key finance metrics.
Contribute to systems projects across the full lifecycle: discovery, requirements, design, testing, deployment, change management, and post‑launch support.
Serve as a go‑to partner for Finance and cross‑functional teams on how to translate business needs into scalable systems designs and well‑controlled workflows.
Lead initiatives to tighten SOX‑aligned controls, close process gaps, and improve audit readiness across finance systems.
Help shape the roadmap for integrations between NetSuite, Zip, and adjacent systems (e.g., HRIS, T& E, contract management, data warehouse/BI), working closely with IT/Engineering.
Champion best practices, training, and documentation so finance stakeholders can adopt new capabilities confidently and maintain high‑quality transactional data at scale.

Requirements

What you’ll need

5+ years of experience as a Business Analyst or Business Systems Analyst supporting finance or ERP platforms in a SaaS, healthcare, consulting, or similar environment.
Strong hands-on experience with NetSuite finance modules (e.g., core financials, Procure-to-Pay, Order-to-Cash, Record-to-Report), including configuration, saved searches, and workflows.
Experience configuring and supporting Zip or a similar intake-to-procure / procurement request tool (e.g., managing queues, workflows, rules, and objects to design and maintain approval flows).
Demonstrated strength in requirements gathering and process mapping: translating stakeholder needs into clear user stories, functional specifications, and systems designs.
Solid understanding of fundamental accounting processes (e.g., General Ledger, multi-entity consolidation, intercompany accounting, management reporting).

Benefits

Comp & perks

Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

NetSuiteZipconfigurationsaved searchesworkflowsrequirements gatheringprocess mappingaccounting processesGeneral Ledgermulti-entity consolidation

Soft Skills

stakeholder collaborationproblem-solvingdocumentationcommunicationchange managementtrainingaudit readinessinitiative leadershipprocess improvementbusiness needs translation