hims & hers

Staff Technical Program Manager, AI

hims & hers

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $180,000 - $210,000 per year

Job Level

Lead

About the role

  • Define execution strategies for AI initiatives spanning model development, infrastructure, and applied AI use cases.
  • Build and manage program frameworks that scale across multiple initiatives, ensuring alignment to business and technical goals.
  • Partner with Engineering, Product, Data Science, Security, and Infrastructure teams to deliver AI programs end-to-end.
  • Translate business needs into clear requirements, execution plans, and measurable outcomes.
  • Identify risks early, drive mitigation strategies, and ensure accountability across dependencies.
  • Establish program management best practices for AI/ML workflows, research, and engineering teams.
  • Facilitate agile ceremonies and continuously improve planning, estimation, and execution processes.
  • Provide clarity in ambiguous situations and keep teams focused on the highest-impact work.
  • Build strong partnerships with executives, business leaders, and technical stakeholders.
  • Provide proactive and transparent updates on progress, risks, and tradeoffs.
  • Influence prioritization at the program or portfolio level (depending on scope).
  • Ensure AI initiatives comply with security, privacy, ethical AI, and regulatory standards in collaboration with Legal, Security, and Compliance teams.

Requirements

  • 10+ years of program management experience in technical domains
  • 5+ years supporting AI/ML, Data Science, or Platform Engineering teams
  • Proven track record of leading cross-functional programs in AI/ML productization
  • Familiarity with AI/ML stacks: model training, evaluation, deployment, monitoring, and MLOps
  • Technical fluency in data/ML concepts (data pipelines, experimentation, model lifecycle management)
  • Strong program management expertise (Agile/Scrum/Kanban, scaled agile, portfolio management)
  • Excellent stakeholder management, executive communication, and ability to influence without authority
  • Experience operating in fast-paced, high-growth, and ambiguous environments
  • Bonus: Experience with LLMs, AI/ML in healthcare, or regulatory-compliant environments (HIPAA, GDPR)
Benefits
  • access to personalized care designed for results
  • outstanding benefits
  • flexible/remote work approach

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
program managementAI initiativesmodel developmentAI/ML workflowsdata pipelinesMLOpsAgileScrumKanbanportfolio management
Soft skills
stakeholder managementexecutive communicationinfluence without authorityrisk identificationaccountabilityclarity in ambiguitypartnership buildingproactive updatescontinuous improvementfocus on high-impact work
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