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Director, Talent Acquisition Operations – Enablement
hims & hersDirector of Talent Acquisition Operations & Enablement overseeing recruiting operations at Hims & Hers, leading talent acquisition strategies and team performance. Focused on innovation, data-driven decisions, and optimizing recruiting processes for a scaling organization.
About the role
Key responsibilities & impact- Lead all recruiting operations across the full hiring lifecycle; owning process design, coordination, SLAs, and operational standards that create a consistent, high-quality experience for candidates and hiring teams
- Own and optimize the TA technology stack, driving adoption, data integrity, and continuous improvement across all recruiting systems and integrations
- Manage all TA vendor relationships—job boards, sourcing tools, background check providers, and staffing partners—including contract negotiations, performance management, and budget accountability
- Lead the talent sourcing function, building proactive pipeline capability across priority hiring segments and scaling offshore sourcing as a cost-effective complement to the domestic team
- Build and deliver recruiter and hiring manager enablement programs. Examples include training, playbooks, and toolkits that raise the quality and consistency of every hire
- Provide strategic direction and oversight to the Employer Brand function, leading the build-out of Hims & Hers’ employer brand presence across content, career site, and candidate communications
- Define and own TA analytics and reporting—translating pipeline, source, and efficiency data into insights that drive decisions for the team and senior leadership
- Lead, develop, and scale a high-performing team spanning operations, coordination, sourcing, and employer brand, fostering a culture of ownership, innovation, and continuous improvement
Requirements
What you’ll need- 10+ years of experience in Talent Acquisition, with meaningful leadership responsibility across recruiting operations, systems, or enablement
- A proven track record of building and scaling TA infrastructure—processes, technology, and programs—in a high-growth, distributed environment
- Deep familiarity with the TA technology landscape and demonstrated experience owning an ATS and driving system adoption across a recruiting organization
- Experience managing TA vendor relationships, including negotiations, performance accountability, and budget oversight
- Strong data fluency—you know which metrics matter, how to build reporting that drives action, and how to communicate the story behind the numbers
- Strong operator mindset with the ability to move between strategy and hands-on execution, and a track record of building cross-functional partnerships with Finance, Legal, HR, and business leaders
Benefits
Comp & perks- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- 401k benefits with employer matching contribution
- Offsite team retreats
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Talent Acquisitionrecruiting operationsTA technology stackTA analyticsdata reportingprocess designpipeline buildingvendor managementcontract negotiationsbudget accountability
Soft Skills
leadershipstrategic directionteam developmentcross-functional partnershipsinnovationcontinuous improvementcommunicationoperational mindsettrainingenablement