Senior Software Engineer, Customer Retention

hims & hers

Sr. Software Engineer designing scalable web experiences at Hims & Hers for customer retention.

Posted 5/29/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $170,000 - $200,000 per yearWebsite

Tech Stack

Tools & technologies

AndroidAWSCloudGraphQLiOSJavaScriptKotlinKubernetesMicroservicesNext.jsNode.jsPostgresReactReact NativeRedis

About the role

Key responsibilities & impact

Lead the design and architecture of scalable and performant full-stack solutions that meet product requirements and enhance user experience.
Provide technical guidance and mentorship to engineers on best practices, design patterns, and coding standards.
Advocate your team’s technical needs and priorities within the broader engineering organization.
Participate in product discovery sessions to assess feasibility, explore user needs, define product features, and validate ideas with prototypes and experiments.
Collaborate with UX/UI designers to create intuitive and engaging user interfaces that address user pain points and enhance the overall experience.
Work closely with other engineering teams to ensure seamless integration and communication across systems and services.
Contribute to the vision for the team and the platform as technical leader, identifying new and strategic technologies and technical investments that improve security, scalability, reliability, and performance.
Break down complex projects into clear, actionable tasks to drive successful outcomes.
Implement observability practices across the platform, including logging, monitoring, and alerting to ensure system reliability and performance.
Elevate the team's engineering standards by leading efforts to improve workflows, processes, and tools.
Analyze performance metrics and user feedback to identify opportunities for improvement and drive optimization efforts.
Create and maintain technical documentation for architecture and development processes.
Conduct code reviews and contribute to knowledge-sharing initiatives within the team.
Identify performance bottlenecks and propose enhancements to optimize system performance and reliability.
Stay updated with industry trends, technologies, and best practices, and propose innovative solutions to improve the platform.
Act as a key contributor to the hiring process by assisting with interviews and onboarding new engineers.
Model a culture of open communication and continuous improvement by providing constructive feedback and coaching to junior team members

Requirements

What you’ll need

7+ years as a software engineer, shipping production code
3+ years of experience with back end distributed system design, development and delivery, preferably in an eCommerce environment
3+ years of experience with microservice architectures
Bachelor’s or higher in Computer Science or equivalent professional experience
Proven experience in building scalable web applications and services, preferably in a cloud environment
Proficiency in web and mobile front-end technologies such as HTML, CSS, and JavaScript frameworks (React, React Native, NextJS, GraphQL) and back-end technologies (Node.js, Redis, Kotlin)
Strong experience developing React Native applications for iOS and Android
Proficiency with full stack delivery and hosting of front ends and microservices on Kubernetes and AWS
Excellent problem-solving skills and the ability to think critically and strategically
Experience with agile software development and delivery methodology
Experience with continuous integration and continuous deployment (CI/CD) processes including integrated unit tests and end-to-end integration tests
Experience with Relational Databases, PostgreSQL preferred
Strong communication and collaboration skills, with the ability to work effectively within and across teams
Capable of prioritizing multiple projects in order to meet goals without management oversight

Benefits

Comp & perks

Competitive salary & equity compensation for full-time roles
Unlimited PTO, company holidays, and quarterly mental health days
Comprehensive health benefits including medical, dental & vision, and parental leave
Employee Stock Purchase Program (ESPP)
401k benefits with employer matching contribution
Offsite team retreats

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

full-stack solutionsback end distributed system designmicroservice architecturesscalable web applicationsHTMLCSSJavaScriptReactNode.jsPostgreSQL

Soft Skills

technical guidancementorshipproblem-solvingcritical thinkingstrategic thinkingcommunicationcollaborationprioritizationcontinuous improvementfeedback

Certifications

Bachelor’s in Computer Science