Director, People Operations

hims & hers

Director of People Operations at Hims & Hers leading HR strategy and operations. Driving innovation in HR processes while managing employee lifecycle and analytics.

Posted 5/20/2026full-timeRemote • 🇺🇸 United StatesLead💰 $210,000 - $235,000 per yearWebsite

About the role

Key responsibilities & impact

Lead the end-to-end execution of our HR Operations strategy, aligning systems, processes, and programs with company growth, scalability, and business priorities.
Lead HR operations across the full employee lifecycle, including onboarding, offboarding, compliance, policies, employee support, and operational excellence.
Serve as a systems thinker across the People organization, identifying opportunities to simplify, automate, and scale processes while reducing friction for employees, managers, and the People team.
Own and optimize the HRIS ecosystem, ensuring data integrity, scalable architecture, seamless integrations, and a strong foundation for future growth.
Drive the evolution of People Operations through AI and automation, identifying emerging technologies and practical applications that improve efficiency, insights, service delivery, and the employee experience.
Design and continuously improve scalable People processes and workflows that create consistency, operational rigor, and a high-quality employee experience across all touchpoints.
Drive people analytics and reporting, translating data into actionable insights across engagement, retention, organizational health, and workforce planning.
Establish strong operational governance, including compliance, audits, documentation standards, controls, and risk management practices.
Partner cross-functionally with Finance, IT, Legal, Payroll, and business leaders to improve operational effectiveness and enable company scale.
Build and develop a high-impact operations team, fostering a culture of ownership, innovation, continuous improvement, and customer service excellence.

Requirements

What you’ll need

10+ years of experience across HR Operations or People Operations, with increasing scope and leadership responsibility
Proven experience owning HRIS systems, people analytics, and operational infrastructure at scale
Strong track record of driving innovation and building scalable HR processes in high-growth, fast-paced and distributed environments
Experience partnering with senior leaders and influencing cross-functional stakeholders
High level of data fluency, with the ability to translate insights into action
Expertise in compliance, policies, and operational best practices across the employee lifecycle
Strong operator mindset with the ability to move between strategy and hands-on execution

Benefits

Comp & perks

Competitive salary & equity compensation for full-time roles
Unlimited PTO, company holidays, and quarterly mental health days
Comprehensive health benefits including medical, dental & vision, and parental leave
Employee Stock Purchase Program (ESPP)
401k benefits with employer matching contribution
Offsite team retreats

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HRIS systemspeople analyticsoperational infrastructurecompliancedata fluencyoperational best practicesemployee lifecycle processesautomationAI technologiesscalable HR processes

Soft Skills

leadershipcross-functional collaborationinfluencing stakeholdersinnovationcontinuous improvementcustomer service excellenceoperational governancestrategic thinkingproblem-solvingteam development