hims & hers

Content Operations Specialist

hims & hers

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $30 - $33 per hour

Job Level

JuniorMid-Level

Tech Stack

WordPress

About the role

  • Run the production and management of content for the blog and mobile apps and provide support for storefront page content as directed by the Content Operations Manager
  • Manage weekly QA and publication of new content and implement new features across the content library
  • Configure A/B testing to validate content enhancements and optimizations to websites and mobile apps
  • Upload and maintain SKU library
  • Perform audits of existing content to record and remove mentions of sunsetted products, images, brand ambassadors, claims, etc.
  • Assist with the management of the content architecture and placement of content in the user experience
  • Partner with the Content Management team to grow the CMS as a production tool
  • Partner closely with SEO, Editorial, Engineering, Design & Product teams; role reports to the Content Operations Manager

Requirements

  • 2+ years of web publishing and content management experience (WordPress, Contentful)
  • Knowledgeable of Contentful or a similar content management system (CMS), with advanced proficiency in content creation, editing, and administration
  • Strong understanding of SEO principles
  • E-commerce or site merchandising experience
  • Excellent written and verbal communication skills
  • Attention to detail and commitment to producing high quality work
  • Ability to work efficiently in a collaborative, fast paced environment
  • Familiar with project management & collaboration tools such as Confluence, JIRA, Slack and Monday.com
  • Service-oriented and able to provide an informed perspective on web best practices
  • Motivated to work hard in a fast-paced environment and enjoy balancing numerous priorities and demands
  • Experience with web user experience (UX) is a plus
  • Legally authorized to work in the U.S. without restriction (application requests this information)
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