Senior Manager, Consumer Communications
hims & hers
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $155,000 - $185,000 per year
Job Level
About the role
- Support and strengthen a strategy that increases appreciation for and understanding of Hims & Hers’ unique direct-to-consumer model, consumer impact, and brand resonance through communications initiatives, press engagement, and online content
- Serve as a key team member on announcements, initiatives, and campaigns that promote our platform, treatment offerings, and consumer experience
- Lead comms partnership with the brand social team, bringing our comms priorities to life on social media and with influencers
- Work directly with our team of doctors to uplift and spotlight their expertise and approach to care through Hims & Hers
- Draft and refine communications related to consumer experience, healthcare trends, brand look, feel and design, and our distinct product offerings
- Support in-person press and influencer events
- Develop a range of communication materials including messaging, scripts, press materials, and company presentations in partnership with internal stakeholders.
- Monitor sentiment, media cycles, and consumer health trends to inform strategy and narrative development
Requirements
- 8-10 years of experience in consumer or product communications.
- A Bachelor’s degree in communications, journalism, or public relations
- Knowledge of, and comfort with, direct-to-consumer business, as well as experience in technology and digital product
- Excellent experience at building and managing relationships with media beyond day-to-day news alerts
- Outstanding and concise written and verbal communication skills
- A deep knowledge of social media content and experience working directly with influencers and/or building an influencer program
- Comfort working with cross-functional partners across design, marketing, clinical, brand, and social functions
- An entrepreneurial spirit, a pulse on what’s trending in health and wellness, and a bias towards action
Benefits
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- 401k benefits with employer matching contribution
- Offsite team retreats
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
consumer communicationsproduct communicationscontent developmentpress engagementsocial media managementinfluencer program developmentmessagingscript writingpresentation developmentmedia monitoring
Soft Skills
relationship buildingwritten communicationverbal communicationcross-functional collaborationentrepreneurial spirittrend awarenessaction-oriented mindset
Certifications
Bachelor’s degree in communicationsBachelor’s degree in journalismBachelor’s degree in public relations