hims & hers

Sr. Program Manager, Sterile NPI

hims & hers

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $125,000 - $150,000 per year

Job Level

Senior

Tech Stack

PMP

About the role

  • Lead cross-functional project teams through the full product development lifecycle of 503a and 503b sterile product launches – from ideation through R&D to commercial launch.\n
  • Lead say expansion and continuous improvement workstreams that support 503a and 503b sterile product development.\n
  • Build and maintain integrated project plans including key milestones, timelines, resource requirements, risks, and mitigation plans.\n
  • Prepare and present program updates to leadership and stakeholders, highlighting progress, risks, and mitigation strategies.\n
  • Maintain project documentation in accordance with internal procedures and regulatory requirements.\n
  • Drive decision-making, facilitate team meetings, and act as a key point of contact for all project-related activities.\n
  • Track budgets and resource allocation across multiple simultaneous product development initiatives.\n
  • End-to-End NPI Ownership: Lead all phases of new product introduction (NPI) for all sterile compounded products, ensuring compliance with 503A & 503B regulations and internal quality standards.\n
  • Work closely with PMO PMs and SME PMs to ensure key deliverables such as packaging and marketing are being executed in time for launch.\n
  • Develop and optimize NPI processes for a growing & changing business.\n
  • R&D and Analytical Development Coordination: Oversee due diligence, formula development, and R&D\n
  • Align with formulation scientists and analytical chemists on method development, sample testing, and accelerated stability studies.\n
  • Track R&D milestones including pilot batches, formulation refinement, and compatibility testing.\n
  • Ensure timely execution of formulation, method development, process development, tech transfer, and equipment validation activities.\n
  • Quality Partnership: Work closely with our Quality team & Quality PMs to ensure proper alignment and execution is followed throughout the project.\n
  • Document risks and mitigation plans to align with necessary USP and cGMP compliance standards.\n
  • Support regulatory submission preparation and documentation (e.g., stability data, batch records, validation protocols).\n
  • New Facility Equipment Management: Partner with R&D, Operations, Pharmacy, and Quality to oversee the steps required to launch new equipment within new spaces to support a new technology and/or product launch.\n
  • Oversee early-stage risk assessments, technical requirements, and documentation of each phase of new equipment onboarding & training.\n
  • Facilitate the creation and review of initial formulation drafts, product profiles, and compounding process flows.\n
  • Design Control & Product Definition: Ensure proper completion of design inputs, outputs, and verification/validation plans in accordance with quality system procedures.\n
  • Maintain traceability matrices and support design reviews with stakeholders.\n
  • Ensure compatibility of components, containers/closures, and labeling/packaging.\n
  • Facility & Equipment Qualification: Ensure proper planning and execution of qualification activities for equipment and facilities used in compounding operations.\n
  • Collaborate with Engineering, Validation, and Quality to ensure proper development of protocols, coordinate testing, and resolve deviations.\n
  • Ensure proper management by SME PMs of timelines for design, qualification, and validation steps to align with production readiness for launch.\n
  • Documentation & Quality Readiness: Ensure proper creation and approval of Master Formulation Records (MFRs), Batch Production Records (BPRs), SOPs, and compounding instructions.\n
  • Coordinate quality reviews and ensure documentation is audit-ready.\n
  • Ensure alignment with 503A and 503B requirements and internal QMS processes.\n
  • Operational & Site Readiness: Ensure all personnel are trained and facilities are prepped for production — including raw material sourcing, batch record training, and process simulations.\n
  • Collaborate with Supply Chain on raw material/component procurement and inventory readiness.\n
  • Partner with tech teams for system readiness.\n
  • Launch Planning & Commercial Handoff: Align with cross-functional teams on launch timing, go-to-market materials, and sales enablement.\n
  • Track final release testing and readiness to fulfill initial prescriptions/orders.\n
  • Conduct post-launch reviews and continuous improvement feedback loops.\n
  • Continuous Improvement Workstreams: Support PMO PMs and SME PMs in initiatives as the needs of the business develop, such as pharmaceutical operations continuous improvement initiatives.

Requirements

  • Bachelor’s degree in Life Sciences, Pharmacy, Chemistry, Engineering, or related field\n
  • 7+ years of project management experience in pharmaceutical or biotech product development; experience with sterile manufacturing required.\n
  • Strong knowledge of 503A/503B regulatory frameworks and sterile compounding best practices.\n
  • Proven experience managing formulation, process development, and tech transfer projects in a regulated environment.\n
  • PMP or similar project management certification is preferred.\n
  • Exceptional organizational, leadership, and communication skills.\n
  • Ability to influence without authority and build relationships across functions and levels.\n
  • Comfortable operating in a fast-paced, dynamic environment with shifting priorities.\n
  • Experience working with compounding pharmacies or CDMOs focused on 503A/503B.\n
  • Familiarity with USP <797>, <800>, <795>, and cGMP standards.\n
  • Prior experience in launching new sterile injectable, ophthalmic, or topical dosage forms.\n
  • Experience with project portfolio tools (Smartsheet, Asana, etc.).