hims & hers

Project Manager, Telehealth

hims & hers

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $90,000 - $110,000 per year

Job Level

Mid-LevelSenior

Tech Stack

PMP

About the role

  • Manage project intake, triage, and implementation within the Care Experience team
  • Triage incoming project requests, including scoping and sizing, and assess impact on Care Operations
  • Drive alignment on project prioritization and communicate prioritization decisions
  • Create and coordinate working teams for each project, ensuring designated time and communication channels
  • Manage active Asana projects, tracking dates, owners, and dependencies
  • Schedule regular cross-functional team meetings and facilitate workgroups
  • Collaborate with BizOps for reporting requirements and post-launch reporting
  • Lead coordination with Customer Experience (CX) and Training teams for training and communication needs
  • Coordinate launch communications, conduct Launch Readiness (Pre-mortem) meetings, and conduct Retrospective meetings
  • Maintain initiative tracker and the Care Experience Launch Schedule; ensure workflow documentation is up-to-date

Requirements

  • Bachelor’s degree in Business Administration, Project Management, or a related field
  • PMP certification preferred
  • 3+ years of experience with managing projects; Proven experience in project management, preferably within a healthcare or operations environment
  • Strong organizational and multitasking skills
  • Excellent communication and interpersonal skills
  • Proficiency in project management tools, such as Asana or similar platforms
  • Ability to work effectively in a cross-functional team environment
  • Strong problem-solving and analytical skills
  • Legally authorized to work in the U.S. without restriction (application asks about U.S. work authorization)