Manager, Commercial Product

Hilton

Manager overseeing commercial products supporting Hilton’s hospitality sales, revenue management, and B2B programs. Developing requirements, testing features, analyzing markets, and guiding product strategy.

Posted 8/13/2026full-timeRemote • Tennessee, Texas, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management, including capturing detailed requirements, leading user acceptance testing, and developing customer-insight-led recommendations. Proficient in collaborating with cross-functional teams and managing product documentation for B2B programs and events.

Highest-signal resume keywords

Product Management ExperienceRequirements DevelopmentUser Acceptance TestingCollaboration with Cross-Functional TeamsExperience in Hospitality Industry

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements GatheringUser Story CreationCompetitive AnalysisData AnalysisProduct Documentation

Soft Skills

CommunicationLeadershipProblem-Solving

Tools & Technologies

JIRAConfluenceSmartsheetVS CodeFigma

Industry Keywords

B2B ProgramsGroupsMeetingsEventsHospitality Industry

About the role

Key responsibilities & impact

Understand the detailed needs of customers, suppliers, hotel owners and operators and how these needs fit into the big-picture solution set
Create user flows, write detailed user stories and requirements, support wireframe and prototype creation, and manage the backlog
Oversee requirements development and lead end-to-end user acceptance testing for new features, integrations, and products
Conduct competitive and comparative analysis and track industry developments to inform strategic decision-making
Develop customer-insight-led recommendations with executive summaries and supporting details by requesting and analyzing data from multiple sources
Present customer, market, and operational insights to product and business leaders and delivery teams, gathering feedback to inform product decisions
Lead business and technology team discussions for discovery, solutioning, and delivery
Collaborate with technology, marketing and loyalty, analytics, sales, and commercial services teams
Work with third-party vendors on product needs, testing activities, and delivery of enhancements and fixes
Own detailed requirements and product documentation for Hilton's B2B programs and Groups, Meetings and Events products
Own insight-led recommendations and presentations supporting product strategy decisions

Requirements

What you’ll need

Five (5) years of professional experience, including one (1) year of Product Management or related experience
Experience capturing detailed requirements for complex programs
Experience collaborating with a broad range of partners to deliver successful outcomes
Ability to travel up to 20%
Experience in Groups, Meetings and Events or B2B preferred
Experience working with third-party vendors preferred
Experience with JIRA, Confluence, Smartsheet, VS Code and/or Figma preferred
Experience in the hospitality industry preferred

Benefits

Comp & perks

110 nights of deeply discounted travel, with room rates as low as $40/night through the Go Hilton travel program
Employee stock purchase program (ESPP) with Hilton shares available at a 15% discount
Paid parental leave for eligible Team Members, including partners and adoptive parents
Dedicated caregiving concierge services
Crisis Concierge support for practical and emotional care
Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members
Generous paid time off (PTO)
Health and welfare benefits, including health plans, dental coverage, and vision coverage
Retirement plans
Hilton Annual Incentive (Bonus) Plan, subject to plan terms and conditions
Remote-eligible work arrangement