Account Director

Hilton

Account Director managing and growing high-value client accounts for Hilton Worldwide sales in Thailand. Responsible for developing account strategies and coordinating with cross-functional teams.

Posted 4/13/2026full-timeBangkok • 🇹🇭 ThailandLeadWebsite

About the role

Key responsibilities & impact

Manage and grow the highest value and largest potential share of wallet accounts for Hilton Worldwide
Create and communicate account strategies to drive increased market share
Be accountable for the performance of key and strategic accounts
Proactively manage the team and relationships with customers
Develop key account management that increases Hilton’s market power
Develop plans to implement long-term business goals
Monitor and review the impact of marketing initiatives on account strategies
Direct marketing activities to underpin account strategies and increase market share
Establish and enforce policies and procedures to improve overall operations

Requirements

What you’ll need

Bachelor’s degree (BA/BS)
5 to 9 years’ experience, preferably some years in above property set up
Significant work experience in customer-facing, revenue-generating roles, including management experience
Excellent communication skills: presentations, written and public speaking
Ability to direct collaboration among cross-functional teams, including external resources
Ability to analyse departmental financial data to make strategic and tactical decisions
Lead by example to resolve conflicts, introduce change, and ensure collaboration among others
Demonstrate the highest standards of ethical behaviour and absolute discretion with sensitive information
Ability to take initiative to identify, prioritise, implement, and adjust actions required to achieve functional goals
Strong problem-solving skills, including the ability to address any issue in collaboration with others, identify, and prevent potential problems
Proven understanding of client’s business, including business plans, competitive environment, distribution channels, and product financials
Extensive understanding of the local market and industry to make recommendations on how to achieve the targets
Good understanding of the sales process, tools, measurements, and systems
Understanding of competition and marketing strategies
Strong in account management and budget development
Strong persuading and influencing skills
Ability to work independently with minimal control and direction
Ability to think and articulate a vision for business sales and translate into practical and tangible actions
Take calculated risks to achieve results in consultation with immediate supervisor and other relevant team members
Have good relationship management skills and presents the professional image to customers and external contacts
Ability to manage more than one task / situation at a time
Experience working in multicultural or international settings
Fluency in spoken and written English.

Benefits

Comp & perks

Health insurance
401(k) retirement plan
Paid time off
Employee discounts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementbudget developmentfinancial analysismarketing strategiessales processrevenue generationstrategic planningperformance monitoringmarket analysisbusiness development

Soft Skills

communication skillscollaborationproblem-solvingleadershiprelationship managementinitiativeconflict resolutionpersuasionmultitaskingadaptability

Certifications

Bachelor’s degree (BA/BS)