Hilton

Account Director

Hilton

full-time

Posted on:

Location Type: Office

Location: Bangkok • Thailand

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Job Level

Lead

About the role

  • Manage and grow the highest value and largest potential share of wallet accounts for Hilton Worldwide
  • Create and communicate account strategies to drive increased market share
  • Be accountable for the performance of key and strategic accounts
  • Proactively manage the team and relationships with customers
  • Develop key account management that increases Hilton’s market power
  • Develop plans to implement long-term business goals
  • Monitor and review the impact of marketing initiatives on account strategies
  • Direct marketing activities to underpin account strategies and increase market share
  • Establish and enforce policies and procedures to improve overall operations

Requirements

  • Bachelor’s degree (BA/BS)
  • 5 to 9 years’ experience, preferably some years in above property set up
  • Significant work experience in customer-facing, revenue-generating roles, including management experience
  • Excellent communication skills: presentations, written and public speaking
  • Ability to direct collaboration among cross-functional teams, including external resources
  • Ability to analyse departmental financial data to make strategic and tactical decisions
  • Lead by example to resolve conflicts, introduce change, and ensure collaboration among others
  • Demonstrate the highest standards of ethical behaviour and absolute discretion with sensitive information
  • Ability to take initiative to identify, prioritise, implement, and adjust actions required to achieve functional goals
  • Strong problem-solving skills, including the ability to address any issue in collaboration with others, identify, and prevent potential problems
  • Proven understanding of client’s business, including business plans, competitive environment, distribution channels, and product financials
  • Extensive understanding of the local market and industry to make recommendations on how to achieve the targets
  • Good understanding of the sales process, tools, measurements, and systems
  • Understanding of competition and marketing strategies
  • Strong in account management and budget development
  • Strong persuading and influencing skills
  • Ability to work independently with minimal control and direction
  • Ability to think and articulate a vision for business sales and translate into practical and tangible actions
  • Take calculated risks to achieve results in consultation with immediate supervisor and other relevant team members
  • Have good relationship management skills and presents the professional image to customers and external contacts
  • Ability to manage more than one task / situation at a time
  • Experience working in multicultural or international settings
  • Fluency in spoken and written English.
Benefits
  • Health insurance
  • 401(k) retirement plan
  • Paid time off
  • Employee discounts
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementbudget developmentfinancial analysismarketing strategiessales processrevenue generationstrategic planningperformance monitoringmarket analysisbusiness development
Soft Skills
communication skillscollaborationproblem-solvingleadershiprelationship managementinitiativeconflict resolutionpersuasionmultitaskingadaptability
Certifications
Bachelor’s degree (BA/BS)