Marketing Representative, In House

Hilton Grand Vacations

Marketing Executive responsible for booking tours and selling mini-vacation packages at HGV resorts. Engaging customers and ensuring high-performance metrics in a fast-paced environment.

Posted 8/3/2026full-timeMyrtle Beach • South Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on concierge services and vacation package sales, while effectively managing personal performance metrics and marketing initiatives. Capable of working flexible schedules and maintaining attention to detail in a fast-paced environment.

Highest-signal resume keywords

Customer Service ExcellenceCold Calling ExperienceIntermediate Microsoft Office ProficiencyPerformance Metrics ManagementTeam Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Engaging PersonalityPositive DemeanorExcellent CommunicationAttention to DetailAbility to Prioritize

Tools & Technologies

Microsoft OfficeOperating Systems

Industry Keywords

Concierge ServicesVacation Package SalesMarketing MetricsGifting ProceduresTour Reservations

About the role

Key responsibilities & impact

Call owners and guest before they arrive to the resort to offer concierge services and invite them to go on a sale presentation.
Responsible for personal performance metrics on the phone.
Meet or go above and beyond for marketing metrics.
Ensure guests meet minimum eligibility for gifts as approved or promote a courtesy tour. Executes Strategy
Champion Hilton quality customer care service throughout all Marketing channels.
Secure future business through vacation package sales.
Distribute only HGV authorized information, collateral, and materials.
Maintain location operating standards.
Follow gifting procedures.
Assist with tour or marketing related issues.
Confirm appointments with guests to ensure tour reservations and improve show rate, Aim for Results
Responsible for ensuring all marketing initiatives are being delivered.
Build and develop a motivated team environment out in the field.
Will need to work weekends, holidays, mornings, nights, and any other days/ hours as required per business needs.
Carries out all reasonable requests by management.
Requires Intermediate Microsoft Office & Operating system knowledge

Requirements

What you’ll need

Engaging personality, positive demeanor, and eager ability to work in fast pace environment.
Excellent communication required.
Available to work flexible work schedules as needed to complete projects
Desire to prioritize multiple priorities and duties.
Requires alertness and attention to detail in projects.
Intermediate computer proficiency with the ability to learn.
Comfortable cold calling and working independently.

Benefits

Comp & perks

Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
Recognition Programs and Rewards
Travel Discounts Program
Outstanding Paid Vacation Program and Paid Sick Days
Employee Assistance Program that supports your physical and mental wellbeing
401(k) program with company match
Tuition reimbursement programs
Employee Stock purchase program
Numerous learning and advancement opportunities
And more