Senior Specialist, Account Management

Hilton Grand Vacations

Senior Specialist in Account Management overseeing creative project management in a team environment. Collaborating with various stakeholders to ensure timely completion of projects and deliverables.

Posted 6/25/2026full-timeRemote • Florida • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Develop timelines and manage orderly flow of creative projects from inception to completion including delivery and production of final assets.
Regularly communicate and present project schedules, statuses, and updates to various team members ranging from junior to Executive level, always tailoring communication and bringing solutions/opportunities.
Organize, attend, and lead kick off and status meetings with key players to ensure that project needs and deadlines are being met, and sends clear and concise recap of next steps.
Take detailed notes from meetings and write clear recaps and next steps to teams involved.
Acts as primary contact between creative (copy/studio/production) and business teams, working with other project managers to coordinate timelines, provide required information/documents, follow-up on outstanding deliverables and ensure flawless, timely execution.
Ensures projects are routed for proper approval and all sign-offs are recorded. Records and saves final creative/deliverables.
Align with production teams on project timelines and ensure budgets are met, working to problem-solve as necessary. Ensure that all projects are released to production on time in order to guarantee project due dates.
Proactively and consistently conceive of, define, and develop process improvements to increase efficiency and productivity across the Branding & Creative Department as well as cross functional teams.

Requirements

What you’ll need

Three – five (3-5) years of creative project management experience
Previous experience at the specialist (or an equivalent) level or higher
Excellent knowledge of MS Suite (Word, Excel, Outlook)
Bachelor's Degree
Exceptional attention to fine details.
Previous Workfront experience is advantageous.
Knowledge of PM standards a plus
Self-motivated and disciplined.
Willing to constantly improve.
Openness and adaptability to change.
Must tolerate a fast-paced, hectic environment.
Be self-directed and require little direction.
Able to translate creative briefs into actionable projects.
Able to prioritize and complete work assignments and projects in timely fashion.
Effective and persuasive communication skills.
Collaborative team player, who’s upbeat and has a positive attitude.

Benefits

Comp & perks

Day One medical, dental and vision insurance
401K plan
Paid Time Off (PTO) program
Extraordinary travel benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

creative project managementMS SuiteWorkfrontPM standardsprocess improvementsproject timelinesbudget managementattention to detailcommunication skillsactionable project translation

Soft Skills

self-motivateddisciplinedadaptability to changetime managementeffective communicationcollaborativepositive attitudeproblem-solvingleadershiporganizational skills

Certifications

Bachelor's Degree