Marketing Agent

Hilton Grand Vacations

Marketing Agent dialing leads from assigned campaigns and transferring calls to Sales Executives for Timeshare sales and issue resolutions. Must possess sales experience and be located in approved work-from-home states.

Posted 6/7/2026full-timeRemote • Alabama, Arizona, Florida, Hawaii, Idaho, Kansas, Missouri, Montana, Nevada, New Jersey, New Mexico, New York, North Carolina, South Carolina, Tennessee, Utah, Virginia, Washington • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Dial leads from assigned lead campaigns and transfer calls to Sales Executives, Telemarketing Agents and/or Customer Service in an attempt to sell Timeshare, Marketing Package or solve any issues with memberships.
Call leads and warm transfer calls to Sales Executives to generate additional volume and/ or package sales.
Take inbound calls from campaigns and determine where lead should be directed.
Maintain an upbeat, positive demeanor especially when interacting with Hilton guests, coworkers, supervisors, and managers.
Maintain individual sales and marketing goals for performance.
Ensures guest meets minimum eligibility requirements to tour sales center.
Distribute only HGV authorized information and ensures that information is accurate.

Requirements

What you’ll need

Superior sales knowledge and ability to close the sale.
Basic computer skills.
Basic math skills.
Detailed and goal oriented.
Timeshare industry knowledge.
Ability to handle challenging customers and phone calls.
Must reside in a state where HGV has approved Work from Home (AL, AZ, FL, GA, HI, ID, IN, KS, MI, MO, NV, NJ, NM, NY, NC, SC, TN, UT, VA, WN)

Benefits

Comp & perks

Excellent earnings package and uncapped commissions.
Outstanding health care options (medical, dental, and vision that encourage preventative care).
Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
Employee Discount Program - HiltonGO - stay at Hilton Hotels for as low as $40 per night! Also qualify for Friends & Family discounts for your loved ones!
And so much more!

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales knowledgeclosing salesbasic computer skillsbasic math skills

Soft Skills

detailed orientedgoal orientedability to handle challenging customerspositive demeanor