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Hilton Grand Vacations

Senior Specialist, Social Media

Hilton Grand Vacations

Social Media Specialist managing Hilton brand social media accounts. Assisting with content generation, crisis moderation, and community management.

Posted 5/29/2026full-timeRemote • Florida • 🇺🇸 United StatesSenior💰 $72,000 - $74,000 per yearWebsite

About the role

Key responsibilities & impact
  • Assisting with community management, crisis moderation, content generation, scheduling and reporting to support initiatives that help build brand credibility and educate current, potential and future Club Members.
  • Employ sound decision-making skills to aid in the management of multiple active social media accounts on a day-to-day basis on behalf of the brand.
  • Moderate social media brand accounts and make independent/thoughtful decisions on how to respond on behalf of the brand.
  • Provide support for ideation, creation, and deployment of paid and organic campaigns.

Requirements

What you’ll need
  • A minimum of 2-3 years social media experience
  • Strong oral communication skills and an understanding of what should be communicated to different audiences
  • Ability to work in a team and assist in the execution of social media requests within an expedited timeframe
  • Must be a good problem solver
  • Must be comfortable handling sensitive guest concerns
  • Have a working knowledge of Sprinklr
  • Skilled using MS Office applications.

Benefits

Comp & perks
  • Excellent health care options, including medical, dental, and vision
  • A people-first culture
  • Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
  • Perks at work: Employee Pricing platform
  • Employee Assistance Program that supports your physical and mental well-being.
  • Paid Vacation Time and Paid Sick Days
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities
  • And more!

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
social media managementcontent generationcrisis moderationcampaign deploymentproblem solving
Soft Skills
oral communicationteamworkdecision-makingsensitivity handling