Retail Package Sales Training Manager

Hilton Grand Vacations

Training Manager leading training and development for Package Sales team members at select stores. Focusing on leadership development and executing training processes to improve performance.

Posted 5/9/2026full-timeRemote • Tennessee • 🇺🇸 United StatesJunior💰 $85,000 per yearWebsite

About the role

Key responsibilities & impact

Lead the training and development support for the Package Sales program
Focus on Retail Package Sales managers' leadership development
Execute training roadmap and certification process
Deliver training on site and via virtual distance learning technology
Evaluate and communicate program effectiveness by measuring learning outcomes
Facilitate in-person and virtual training programs including Leadership Development programs
Conduct onsite visits to assess training delivery and consistency
Manage LMS Administration activities
Collaborate with business leaders to create training strategies

Requirements

What you’ll need

Bachelor’s Degree or Equivalent Work Experience
Bilingual, English and Spanish strongly preferred
Successful store manager for retail or similar experience
Record of consistent above budget sales performance
Demonstrated ability to build and maintain a full sales staff
Established record of developing direct reports for promotion
One-year of sales training
One-year leadership training experience (preferred, yet not required)
Ability to independently prioritize multiple projects at different locations
Ability to conduct research, gather information for trend analysis
High Quality scores as measured by Medallia, alert percentage, refund rate, and package net VPG performance
Strong communication and facilitation skills
Excellent written and verbal communication skills

Benefits

Comp & perks

Health insurance
Professional development programs
Paid time off
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

LMS AdministrationSales TrainingLeadership TrainingTraining Roadmap ExecutionVirtual Distance Learning TechnologyTrend AnalysisSales Performance Measurement

Soft Skills

Leadership DevelopmentCommunication SkillsFacilitation SkillsProject PrioritizationCollaborationTraining Delivery Assessment