Sales Trainer Specialist

Hilton Grand Vacations

Sales Trainer Specialist training new sales team members at Hilton Grand Vacations. Focusing on effective training methods to enhance sales performance within the team.

Posted 4/29/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Is passionate about training new hires
Prepare and complete action plans/goals and enforce customer-service standards. Responsible for resolving sales executives issues/concerns within the first 180 days.
Responsible for doing ride a long's, ride reports, and speaking to Sales Executives and Sales Managers
Run weekly sales numbers for each sales executive and review for follow up and performance planning
Hold a 30-60-90 day trench training for all new hires, dissecting the process and taking an in-depth look at the psychology behind the sale.
Responsible for releasing all new hires to the floor once they have passed testing and the last ride reviewed and approved by Sales Manager
Provide one on one counseling with all new hires to help them understand the sales process outside of a group setting
Keep sales executives `up to date with inventory changes, new program benefits/changes. Provide tools to aid in the success of their sales process.
Provide follow up training weekly, monthly and 1 year after hire date.
Implement ways to increase employee retention.
Provide ethical training motivated by our core values.
Reduce cancellations by providing effective tools.
Promote career pathing by employee retention.
Be responsible for training new hires
Build a fun workplace, filled with passion

Requirements

What you’ll need

5 Branded sales experience.
Be responsible for training of new hires
3 years Sales Training experience.
Ability to work flexible schedule.
Professional appearance
Master a thorough understanding of HGV’s different departments for proper customer assistance.
Proficient at Microsoft Excel, Word, and Powerpoint
Must reside in a state where HGV has approved Work from Home (AL, AZ, FL, GA, HI, ID, IN, KS, MI, MO, NV, NJ, NM, NY, NC, SC, TN, UT, VA, WN)
Bachelor's Degree
Previous sales ownership experience

Benefits

Comp & perks

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Professional appearance
3 years Sales Training experience.
Ability to work flexible schedule

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales trainingcustomer servicesales processperformance planningemployee retentionethical trainingMicrosoft ExcelMicrosoft WordMicrosoft PowerPointsales ownership

Soft Skills

passion for trainingcounselingflexibilityprofessional appearancecommunicationteam buildingproblem solvingmotivationleadershippsychological understanding

Certifications

Bachelor's Degree