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Hilton Grand Vacations

Collector II – Bilingual Japanese Speaker

Hilton Grand Vacations

. Collection activity that facilitates the maintenance of acceptable delinquency percentages as provided by financial management.

Posted 4/21/2026full-timeRemote • Nevada • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact
  • Collection activity that facilitates the maintenance of acceptable delinquency percentages as provided by financial management.
  • Maintain required levels of phone activity, contact percentages and other key performance indicators.
  • Legally, ethically and confidentially handle any correspondence and/or payments received.
  • Maintain detailed and organized support documentation related to the handling of any owner account. Request skip tracing.
  • Assist all members of collections staff with daily processes and procedures when required!

Requirements

What you’ll need
  • High School Diploma/GED
  • Must possess excellent written and verbal communication and organizational skills.
  • Must meet federal and state license requirements
  • Flexible Schedule M-Sat from 8am to 10pm
  • It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • More than 6 months collections experience or related area (Customer Services or Sales)
  • Skip tracing experience
  • Timeshare Industry, Financial Services or Banking experience

Benefits

Comp & perks
  • Recognition Programs and Rewards
  • Excellent health care options, including medical, dental, and vision
  • A people-first culture
  • Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
  • Perks at work: Employee Pricing platform
  • Employee Assistance Program that supports your physical and mental well-being.
  • Paid Vacation Time and Paid Sick Days
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities
  • And more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
collections experienceskip tracing
Soft Skills
written communicationverbal communicationorganizational skills
Certifications
High School DiplomaGEDfederal licensestate license