Hilton Grand Vacations

Accounts Receivable Representative

Hilton Grand Vacations

full-time

Posted on:

Location Type: Office

Location: Boca RatonFloridaUnited States

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About the role

  • Process assessments, including maintenance fees, club dues and penalty fees
  • Research and respond to owner inquires within the established response time
  • Maintain continuity of owners information
  • Process and post ACH, Lockbox, and credit cards payments
  • Sort mail and checks received from the lockbox, research and post check payments
  • Deposit check payments using a remote scanner
  • Process refunds, credit card chargebacks, non-sufficient funds
  • Post payments and fees reported by collection agencies
  • Track and reconcile daily deposits
  • Facilitate account corrections / adjustments daily
  • Prepare and distribute month-end reports including delinquency, cash receipts and assessments
  • Interact with internal and external servicing partners daily
  • Identify and report recurring issues and trends
  • Additional tasks as assigned

Requirements

  • High school/GED; Associate degree or two-year technical certificate preferred
  • 2+ years of accounts receivables, billing or administrative experience
  • Highly proficient computer skills, including Microsoft Office products, must have basic knowledge of Microsoft Excel.
  • Experience with AS400 preferred
  • Attention to detail with strong analytical and problem-solving skills
  • Excellent interpersonal communication skills to work effectively with all levels of the organization
  • Ability to lead by example and take active ownership and accountability with projects and apply received knowledge
  • Ability to multi-task high priority projects with competing deadlines
Benefits
  • Recognition Programs and Rewards
  • Excellent health care options, including medical, dental, and vision
  • A people-first culture
  • Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
  • Perks at work: Employee Pricing platform
  • Employee Assistance Program that supports your physical and mental well-being.
  • Paid Vacation Time and Paid Sick Days
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities
  • And more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
accounts receivablesbillingadministrative experiencepayment processingACHLockboxcredit card chargebacksdata reconciliationreport preparationanalytical skills
Soft Skills
attention to detailproblem-solvinginterpersonal communicationleadershipownershipaccountabilitymulti-taskingtime managementorganizational skillstrend identification
Certifications
high school diplomaGEDAssociate degreetwo-year technical certificate