Hilton Grand Vacations

Marketing Agent

Hilton Grand Vacations

full-time

Posted on:

Location Type: Remote

Location: Alabama • Arizona • United States

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About the role

  • Dial leads from assigned lead campaigns and transfer calls to Sales Executives, Telemarketing Agents and/or Customer Service in an attempt to sell Timeshare, Marketing Package or solve any issues with memberships.
  • Call leads and warm transfer calls to Sales Executives to generate additional volume and/or package sales.
  • Take inbound calls from campaigns and determine where lead should be directed.
  • Maintain an upbeat, positive demeanor especially when interacting with Hilton guests, coworkers, supervisors, and managers.
  • Maintain individual sales and marketing goals for performance.
  • Ensures guest meets minimum eligibility requirements to tour sales center.
  • Distribute only HGV authorized information and ensures that information is accurate.

Requirements

  • Superior sales knowledge and ability to close the sale.
  • Basic computer skills.
  • Basic math skills.
  • Detailed and goal oriented.
  • Timeshare industry knowledge.
  • Ability to handle challenging customers and phone calls.
  • Must reside in a state where HGV has approved Work from Home (AL, AZ, FL, GA, HI, ID, IN, KS, MI, MO, NV, NJ, NM, NY, NC, SC, TN, UT, VA, WN)
Benefits
  • Excellent earnings package and uncapped commissions.
  • Outstanding health care options (medical, dental, and vision that encourage preventative care).
  • Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
  • All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
  • Employee Discount Program - HiltonGO - stay at Hilton Hotels for as low as $40 per night! Also qualify for Friends & Family discounts for your loved ones!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales knowledgeclosing salesbasic computer skillsbasic math skills
Soft skills
upbeat demeanorpositive attitudedetail-orientedgoal-orientedcustomer service skillsability to handle challenging customers