Hilton Grand Vacations

Manager, AMS

Hilton Grand Vacations

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Establish and implement standardization procedures including agendas, reports and templates for various HOA communications and association meetings.
  • Initiate procedures and protocols for association communication, documents, resolutions, meeting dates to be compliant with governing documents and state and local statutes.
  • Detailed management of projects is crucial to ensure that target dates are met while adhering to legal deadlines.
  • Coordinate the legal and communications review of required association notices, candidacy requests, newsletters, etc.
  • Work with third-party vendors to facilitate mailings, online voting, election result distributions and reports on voting and quorum results.
  • Develop an active working relationship with all board members.
  • Act as a resource and liaison between board members and HGV Corporate.
  • Manage and facilitate annual board member orientation.
  • Work with board members to ensure they are prepared for association meetings (training, access to information and meeting materials, awareness of meeting locations, times, etc.).
  • Must utilize and become proficient in BoardEffect, the electronic association governance platform.
  • Support the AG team with any property tax issues for associations with third-party vendors.
  • Manage the assessment billing process from start to finish including liaising with AG team, legal, portfolio services and communications for final approvals.
  • Manage various HOA communications including liaising with the AG team, legal, communications and third-party vendors to create and distribute the biannual board member Beacons, newsletters, annual meeting notices, annual billing notices, call for candidates, messages from the board of directors, etc.
  • Manage integration and innovative ideas that result in projects which may be complex in nature where independent action and a high degree of initiative is required. It is essential to work with various corporate teams such as IT, Club, etc. to identify solutions and develop recommendations for implementation.

Requirements

  • Promotes a positive "can do" attitude and works as a team player.
  • Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now.
  • Completes all required Company training/compliance courses as assigned.
  • Adheres to Company standards and maintains compliance with all policies and procedures.
  • Performs other related duties as assigned.
Benefits
  • We are an equal-opportunity employer and value diversity at our company.
  • We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementstandardization procedurescompliance proceduresdocument managementcommunication protocolsassessment billing processlegal reviewvendor managementonline votingreporting
Soft skills
team playerpositive attitudeleadershipinitiativecommunicationrelationship buildingorganizational skillsproblem-solvingadaptabilitycollaboration