Aftermarket Manager
Hillenbrand
full-time
Posted on:
Location Type: Hybrid
Location: Malterdingen • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Responsible for achieving revenue and profit targets for the European aftermarket business
- Lead a professional team of spare parts sales representatives, retrofit technical experts, customer service staff, and field service technicians in Germany as well as in the sales offices in France and Spain
- Develop an annual strategic lifecycle management, sales and marketing plan
- Continuous market and competitor monitoring
- Negotiate customer contracts
- Maintain and expand customer relationships
- Oversee field service activities
- Collect customer feedback
- Train and develop service personnel
- Annual budget and manpower planning
- Develop, communicate and track KPIs
- Provide regular feedback to develop individual capabilities and build effective teams
- Actively interact with other global Milacron locations.
Requirements
- 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales managementbudget planningKPI trackinglifecycle managementcontract negotiationcustomer relationship managementmarket analysisteam leadershipfield service managementcustomer feedback collection
Soft skills
communicationteam developmentinterpersonal skillsstrategic planningcustomer serviceproblem-solvingcollaborationfeedback provisiontrainingorganizational skills