Client Support Coordinator
Hilb Group
full-time
Posted on:
Location Type: Hybrid
Location: Cranston • Rhode Island • United States
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About the role
- Support the Client Services Team and the Retirement Team
- This is a non-client facing support role
- Processes client new hires, terminations and change forms
- Processes employee enrollments, renewals, changes, and terminations for medical, dental, vision, life, disability, and other benefits programs
- Maintain/Update QC sheets
- 401(k), 403(b) Retirement Contribution report processing and tracking
- Assists in data entry and maintenance of client employee information as instructed by the Client Account Managers
- Utilize internal tracking system to retrieve work in priority order
- Enter work into internal tracking system
Requirements
- Highschool or GED required
- At least 1 to 2 years of previous experience in HR/Benefits is preferred, but not required
- Strong written & verbal skills
- Organization and attention to detail are required skills
- Must be able to prioritize work based on company needs
- Independent and self-motivated thinker and ability to thrive in a fast-paced environment
- Developed computer skills with proficiency in Microsoft Word and Excel
Benefits
- Company Paid Life Insurance
- Long-Term and Short-Term Disability
- Medical, Dental, Vision and FSA/HSA plans
- 401(k) with company match
- Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits
- Generous PTO
- An awesome team of professionals!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entryemployee benefits processing401(k) processing403(b) processingQC sheet maintenanceclient information maintenanceMicrosoft WordMicrosoft Excel
Soft Skills
strong written skillsstrong verbal skillsorganizationattention to detailprioritizationindependent thinkerself-motivatedability to thrive in fast-paced environment
Certifications
High school diplomaGED