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About the role
Key responsibilities & impact- Build and maintain long-term relationships with clients through consistent communication and support.
- Serve as the primary point of contact for all client-related concerns, escalations, and conflict resolution.
- Ensure client satisfaction by delivering timely and effective solutions.
- Oversee the sales process, including contract renewals, invoicing, and billing accuracy.
- Review and approve account transactions to ensure compliance with company policies and financial standards.
- Monitor account performance to identify trends and areas for improvement.
- Collaborate with the internal operations team to supervise staff assigned to accounts under your management.
- Provide guidance and support to ensure team members meet or exceed performance targets.
- Facilitate communication between clients and internal departments to maintain smooth account operations.
- Identify new sales opportunities within existing accounts to drive revenue growth.
- Prepare and present regular account performance reports and financial updates to senior management.
Requirements
What you’ll need- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
- Proven experience in account management, client servicing, or financial oversight.
- Strong leadership and interpersonal skills.
- Excellent communication, conflict resolution, and problem-solving abilities.
- High attention to detail and accuracy in financial processes.
- Proficiency in accounting software and Microsoft Office tools.
Benefits
Comp & perks- Flexible work arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementclient servicingfinancial oversightcontract renewalsinvoicingbilling accuracyaccount performance monitoringfinancial reportingproblem-solvingattention to detail
Soft Skills
leadershipinterpersonal skillscommunicationconflict resolutionteam guidancesupportcollaborationperformance managementclient satisfactionrevenue growth
Certifications
Bachelor’s degree in AccountingBachelor’s degree in FinanceBachelor’s degree in Business Administration
