Hiive

Salesforce Administrator

Hiive

full-time

Posted on:

Location Type: Remote

Location: Philippines

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Salary

💰 $1,800 - $2,200 per month

Tech Stack

About the role

  • Executing high-volume data operations with precision, including:
  • Deduplicating and merging records (Contacts, Accounts, and custom objects).
  • Performing bulk updates and backfills across Salesforce.
  • Updating and correcting lookup relationships between records.
  • Cleaning and standardizing datasets imported from CSVs or external source.
  • Using deduplication tools (such as DataGroomr) and Salesforce native deduplication to design and executing structured deduplication workflows.
  • Identifying and resolving missing or incomplete data, broken relationships between objects, conflicting or duplicate records.
  • Performing ongoing audits to ensure Salesforce remains a reliable source of truth.
  • Acting as a primary executor for Salesforce requests, such as fixing incorrect records/relationships, updating fields and statuses based on business needs, supporting campaign builds and outreach lists from spreadsheets, troubleshooting data-related issues impacting reports or workflows.
  • Triaging and completing a steady stream of operational tickets with speed and accuracy.
  • Serving as a key point of contact for end-user support, including debugging Flows, permissions, and data issues.
  • Collaborating closely with Sales, Marketing, Execution teams to ensure CRM reflects real-time activity.
  • Developing a strong understanding of how Salesforce supports investor and client activity tracking, transaction and pipeline workflows, reporting and analytics.
  • Supporting initiatives such as backfilling missing data, updating lifecycle fields and statuses, ensuring consistency between different data sources.
  • Identifying patterns in repetitive manual work and propose improvements.
  • Designing, building, testing, and deploying scalable declarative solutions (Flows, validation rules, page layouts).
  • Balancing speed of execution with long-term system scalability.
  • Performing daily administration and maintenance of the Salesforce environment, including user management, data integrity checks, system health monitoring, security settings.
  • Supporting onboarding of new Salesforce users.
  • Working closely with developers and analysts to design effective solutions to business challenges.
  • Developing documentation, training materials, and support user adoption of Salesforce best practices.

Requirements

  • 2–5 years of hands-on Salesforce Administration experience, ideally within large enterprise or financial services environments.
  • Salesforce Certified Administrator, Advanced Administrator, or equivalent certifications.
  • Strong experience with data-heavy Salesforce work, including deduplication and record merging, bulk data updates and backfills, managing lookup relationships and data consistency.
  • Strong proficiency in building, maintaining, and debugging advanced Salesforce Flows.
  • Proficiency in SOQL for data validation, analysis, and debugging.
  • Experience supporting data imports, pipelines, or backfills.
  • Solid understanding of Salesforce data models, including custom objects.
  • Highly organized and detail oriented, with the ability to manage and prioritize multiple concurrent tasks.
  • Strong process documentation skills and the ability to translate business needs and propose technical solutions.
  • A proactive, self-starter mindset with strong ownership and follow-through.
  • Additional Salesforce certifications, such as Advanced Administrator or Platform App Builder.
  • Advanced SOQL skills and a foundational understanding of Apex.
  • Experience with other CRMs or integrations with ERP systems.
  • Familiarity with agile development methodologies.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce Administrationdeduplicationrecord mergingbulk data updatesSOQLSalesforce Flowsdata validationdata importsdata modelsApex
Soft Skills
highly organizeddetail orientedprocess documentationproactiveself-starterownershipfollow-throughability to manage multiple taskscollaborationtroubleshooting
Certifications
Salesforce Certified AdministratorSalesforce Advanced AdministratorSalesforce Platform App Builder