
Salesforce Administrator
Hiive
full-time
Posted on:
Location Type: Remote
Location: Philippines
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Salary
💰 $1,800 - $2,200 per month
Tech Stack
About the role
- Executing high-volume data operations with precision, including:
- Deduplicating and merging records (Contacts, Accounts, and custom objects).
- Performing bulk updates and backfills across Salesforce.
- Updating and correcting lookup relationships between records.
- Cleaning and standardizing datasets imported from CSVs or external source.
- Using deduplication tools (such as DataGroomr) and Salesforce native deduplication to design and executing structured deduplication workflows.
- Identifying and resolving missing or incomplete data, broken relationships between objects, conflicting or duplicate records.
- Performing ongoing audits to ensure Salesforce remains a reliable source of truth.
- Acting as a primary executor for Salesforce requests, such as fixing incorrect records/relationships, updating fields and statuses based on business needs, supporting campaign builds and outreach lists from spreadsheets, troubleshooting data-related issues impacting reports or workflows.
- Triaging and completing a steady stream of operational tickets with speed and accuracy.
- Serving as a key point of contact for end-user support, including debugging Flows, permissions, and data issues.
- Collaborating closely with Sales, Marketing, Execution teams to ensure CRM reflects real-time activity.
- Developing a strong understanding of how Salesforce supports investor and client activity tracking, transaction and pipeline workflows, reporting and analytics.
- Supporting initiatives such as backfilling missing data, updating lifecycle fields and statuses, ensuring consistency between different data sources.
- Identifying patterns in repetitive manual work and propose improvements.
- Designing, building, testing, and deploying scalable declarative solutions (Flows, validation rules, page layouts).
- Balancing speed of execution with long-term system scalability.
- Performing daily administration and maintenance of the Salesforce environment, including user management, data integrity checks, system health monitoring, security settings.
- Supporting onboarding of new Salesforce users.
- Working closely with developers and analysts to design effective solutions to business challenges.
- Developing documentation, training materials, and support user adoption of Salesforce best practices.
Requirements
- 2–5 years of hands-on Salesforce Administration experience, ideally within large enterprise or financial services environments.
- Salesforce Certified Administrator, Advanced Administrator, or equivalent certifications.
- Strong experience with data-heavy Salesforce work, including deduplication and record merging, bulk data updates and backfills, managing lookup relationships and data consistency.
- Strong proficiency in building, maintaining, and debugging advanced Salesforce Flows.
- Proficiency in SOQL for data validation, analysis, and debugging.
- Experience supporting data imports, pipelines, or backfills.
- Solid understanding of Salesforce data models, including custom objects.
- Highly organized and detail oriented, with the ability to manage and prioritize multiple concurrent tasks.
- Strong process documentation skills and the ability to translate business needs and propose technical solutions.
- A proactive, self-starter mindset with strong ownership and follow-through.
- Additional Salesforce certifications, such as Advanced Administrator or Platform App Builder.
- Advanced SOQL skills and a foundational understanding of Apex.
- Experience with other CRMs or integrations with ERP systems.
- Familiarity with agile development methodologies.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce Administrationdeduplicationrecord mergingbulk data updatesSOQLSalesforce Flowsdata validationdata importsdata modelsApex
Soft Skills
highly organizeddetail orientedprocess documentationproactiveself-starterownershipfollow-throughability to manage multiple taskscollaborationtroubleshooting
Certifications
Salesforce Certified AdministratorSalesforce Advanced AdministratorSalesforce Platform App Builder