Hiive

Product Designer

• Defining and championing the product design vision, ensuring alignment with business goals and user needs.
• Managing the use and enhancement of a cohesive, scalable design system process, ensuring consistency across products and platforms, maximizing re-use and development velocity.
• Mentoring, guiding, and inspiring a team of product designers, fostering a culture of creativity, collaboration, and continuous improvement.
• Working with other members of product leadership to design processes that integrate product management, design, and engineering as part of the SDLC.
• Facilitating workshops and design reviews with stakeholders, driving alignment across teams and departments.
• Leading the creation of intuitive, visually compelling, and functional designs for web and mobile platforms.
• Ensuring all designs meet accessibility, responsiveness, and scalability standards.
• Staying up-to-date on industry trends, tools, and best practices, incorporating new insights into the design process.
• Advocating for user-centered design and the value of design as a key driver of business success.

Director of Product Design

Salesforce Administrator

• Executing high-volume data operations with precision, including:
• Deduplicating and merging records (Contacts, Accounts, and custom objects).
• Performing bulk updates and backfills across Salesforce.
• Updating and correcting lookup relationships between records.
• Cleaning and standardizing datasets imported from CSVs or external source.
• Using deduplication tools (such as DataGroomr) and Salesforce native deduplication to design and executing structured deduplication workflows.
• Identifying and resolving missing or incomplete data, broken relationships between objects, conflicting or duplicate records.
• Performing ongoing audits to ensure Salesforce remains a reliable source of truth.
• Acting as a primary executor for Salesforce requests, such as fixing incorrect records/relationships, updating fields and statuses based on business needs, supporting campaign builds and outreach lists from spreadsheets, troubleshooting data-related issues impacting reports or workflows.
• Triaging and completing a steady stream of operational tickets with speed and accuracy.
• Serving as a key point of contact for end-user support, including debugging Flows, permissions, and data issues.
• Collaborating closely with Sales, Marketing, Execution teams to ensure CRM reflects real-time activity.
• Developing a strong understanding of how Salesforce supports investor and client activity tracking, transaction and pipeline workflows, reporting and analytics.
• Supporting initiatives such as backfilling missing data, updating lifecycle fields and statuses, ensuring consistency between different data sources.
• Identifying patterns in repetitive manual work and propose improvements.
• Designing, building, testing, and deploying scalable declarative solutions (Flows, validation rules, page layouts).
• Balancing speed of execution with long-term system scalability.
• Performing daily administration and maintenance of the Salesforce environment, including user management, data integrity checks, system health monitoring, security settings.
• Supporting onboarding of new Salesforce users.
• Working closely with developers and analysts to design effective solutions to business challenges.
• Developing documentation, training materials, and support user adoption of Salesforce best practices.

Compliance

• Implementing Hiive’s compliance processes and functions for customer engagement, including KYC and AML, account opening, and onboarding.
• Managing registered representative oversight, including registrations, exams, electronic correspondence surveillance, and conflict of interest tracking.
• Testing and modifying policies and procedures designed to achieve compliance with applicable securities laws and regulations.
• Maintaining Hiive’s internal compliance resources and prepare guidance on compliance-related topics.
• Drafting and publishing FAQs and compliance bulletins to update Hiive on regulatory changes and developments.
• Preparing Hiive’s regulatory reporting and filings.
• Monitoring and implementing developments in the compliance and regulatory landscape, including private securities and information security/privacy issues.
• Developing and delivering compliance training.

Director of Product Design

Salesforce Administrator

Compliance Associate