Associate Customer Service Representative
Highmark Health
full-time
Posted on:
Location Type: Hybrid
Location: Louisiana • Maryland • United States
Visit company websiteExplore more
Salary
💰 $19 - $24 per hour
About the role
- Handle customer inquiries by telephone, email, or in-person
- Troubleshoot and resolve customer complaints
- Maintain accurate records, including timekeeping records
- Attend required training classes
Requirements
- High School Diploma or GED
- 6 months of customer service experience
- Knowledge of principles and processes for providing customer service
- Ability to handle many tasks simultaneously
- Strong written and verbal communication skills
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicetroubleshootingcomplaint resolutiontimekeepingmultitaskingwritten communicationverbal communication
Certifications
High School DiplomaGED