Perform business analysis tasks by supporting stakeholders
Handle user inquiries/issues and enhancements to the system
Work with stakeholders to identify solutions including training and process changes
Provide required business expertise for project and production activities
Ensure compliance for required standards
Conduct complex analysis on reports to ensure system performance
Communicate effectively with team members and management

Requirements

High School Diploma/GED
7 years in a relevant operational area (e.g. customer service, claims, enrollment and billing, etc.)
5 years of technical application experience
5 years in the Health Insurance Industry (preferred)
5 years in the Healthcare Industry (preferred)
5 years with Lean Six/Sigma (preferred)
(Lean) Six Sigma
Project Management Professional (PMP) (preferred)

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business analysistechnical application experienceLean Six Sigmaproject management

Soft Skills

communicationstakeholder managementproblem-solving

Certifications

Project Management Professional (PMP)