Associate Customer Service Representative
Highmark Health
full-time
Posted on:
Location Type: Remote
Location: Louisiana • Maryland • United States
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Salary
💰 $19 - $24 per hour
About the role
- Handle customer inquiries by telephone and/or email and/or in person
- Troubleshoot and resolve customer complaints
- Prepare adjustments for services not properly processed
- Maintain accurate records, including timekeeping records
Requirements
- Required High School Diploma or GED
- 6 months of Customer Service in a customer facing role
- Knowledge of principles and processes for providing customer service
- Ability to handle many tasks simultaneously and respond to customers promptly
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicetroubleshootingproblem resolutionmultitaskingcommunicationrecord keepingtime managementprompt response
Certifications
High School DiplomaGED