Highmark Health

Payer Platform Systems Analyst

Highmark Health

full-time

Posted on:

Location Type: Remote

Location: Remote • Louisiana, Maryland, North Carolina, Pennsylvania, Washington • 🇺🇸 United States

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Salary

💰 $57,700 - $107,800 per year

Job Level

Mid-LevelSenior

About the role

  • Plans, designs/builds, tests, implements, and supports the needs of Epic Payer Platform software.
  • Analyzes and determines system requirements and specifications.
  • Performs and documents workflow analysis while evaluating user experience.
  • Supports and maintains environments or applications using domain knowledge.
  • Creates and maintains documentation and training materials regarding the implementation of applications.
  • Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows.
  • Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user's needs, and implements new technologies.
  • Provides guidance and support to end-users to enhance the use of Epic, and offers solutions to resolve end-user system issues.
  • Contributes to and manages small to medium projects independently.
  • Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues.
  • Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems.
  • Identifies solutions and completes documentation.

Requirements

  • 3 years of systems administration experience within one or more Epic modules.
  • 3 years of experience in the healthcare or health insurance industry

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Epic Payer Platformsystem requirements analysisworkflow analysisdocumentation creationsystem maintenanceroot cause analysisproblem-solvingconfiguration managementuser experience evaluationproject management
Soft skills
guidancesupportcommunicationindependent workstakeholder updatessolution identificationtraining material developmentend-user supporttimely reportingcollaboration
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