Social Media Manager – Community

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Social Media & Community Manager at StickerYou, a leading global e-commerce company for custom products. Overseeing social presence across platforms and community engagement initiatives.

Posted 5/13/2026full-timeToronto • 🇨🇦 CanadaMid-LevelSenior💰 CA$70,000 - CA$90,000 per yearWebsite

About the role

Key responsibilities & impact

Build and maintain StickerYou's organic social publishing calendar across key platforms including TikTok, Instagram, and Facebook.
Translate campaign, product, and business priorities into clear content plans and executional timelines.
Create, edit, and publish social content (short-form video and still) from concept to execution, with access to an in-house videographer for production support as needed.
Help evolve social messaging, content pillars, and campaign direction.
Identify content gaps and recommend new opportunities based on audience needs, performance data, and trends.
Collaborate with internal stakeholders across marketing, product, and production.
Monitor social channels daily — including Reddit and other community platforms — and respond to comments, messages, mentions, and follower interactions in a timely, thoughtful, and on-brand manner.
Track trending topics, hashtags, cultural moments, platform updates, competitor activity, and emerging social conversations.
Build and maintain social reporting dashboards that track channel and content performance, audience growth, engagement, traffic, and relevant KPIs.

Requirements

What you’ll need

3-5 years in social media, content, community, or digital marketing.
Proven experience managing social calendars and multi-platform workflows.
Excellent writing, editing, and storytelling skills.
Deep knowledge of platform best practices, trends, and audience behavior across TikTok, Instagram, Facebook, and community platforms like Reddit.
Experience with social media management platforms (e.g., Hootsuite, Sprout Social) to manage scheduling, community engagement, and reporting across channels.
Skilled in social analytics and performance tracking; able to translate insights into action.
Highly organized, detail-oriented, and adaptable in a fast-paced environment.
Brings on-camera confidence and personality; comfortable appearing in social content.
Uses data and trends to inform creative decisions and business priorities.

Benefits

Comp & perks

A high-growth company with a strong leadership team
Company-wide positive energy — people enjoy coming to work
Fast-changing environment with ample learning and growth opportunities
Growing a global Canadian brand that takes pride in local manufacturing
Strong corporate vision focused on making small companies better
Opportunity to serve a wide variety of small and medium-sized businesses
Use of cutting-edge e-commerce and digital print customization technology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

social media managementcontent creationvideo editingstorytellingsocial analyticsperformance trackingcontent planningaudience engagementtrend analysiscampaign management

Soft Skills

excellent writingdetail-orientedhighly organizedadaptableon-camera confidencethoughtful communicationcollaborationcreativityproblem-solvingtime management