Partner with product and platform engineering teams to improve system reliability, scalability, and developer experience
Build, maintain, and evolve CI/CD pipelines to support safe, fast, and reliable deployments
Improve observability through better monitoring, alerting, logging, and telemetry
Implement and maintain Infrastructure as Code (Terraform) to manage cloud resources safely and reproducibly
Operate and scale containerized workloads (Kubernetes, Docker)
Support and evolve Zipline's AWS-based cloud infrastructure (experience with GCP or Azure is a plus)
Assist our Data team in codifying and maintaining our data warehouse and ML infrastructure on GCP.
Participate in an on-call rotation, responding to and resolving production incident
Contribute to incident follow-ups and postmortems by helping implement durable fixes and reducing operational toil
Collaborate with Rails-focused product teams to improve reliability, performance, and deployment workflows

Requirements

Production experience operating and supporting cloud-based systems
Proficiency with at least one programming or scripting language (Ruby preferred; TypeScript/JavaScript a plus)
Experience working with a major cloud provider (AWS preferred)
Hands-on experience with Infrastructure as Code tools (Terraform, Pulumi, or similar)
Familiarity with CI/CD systems (CircleCI, GitHub Actions, GitLab CI, Jenkins, etc.)
Experience with containerization and orchestration (Docker, Kubernetes, ECS)
Working knowledge of observability practices and tools (Datadog, Sentry, Prometheus, etc.)
Strong communication skills and a collaborative, service-oriented mindset
Comfort working as a remote contributor—managing time, communicating clearly, and delivering reliably.
Pride in building systems and tooling that are maintainable, well-documented, and easy for others to use.

Benefits

Remote-first culture: Join a high performing, fully remote team and work where you're comfortable
Stock Options: Get meaningful ownership in a fast-growing, venture-backed company shaping the future of retail.
Time off: Our flexible time-off policy gives you the freedom to take the breaks you need, when you need them.
Benefits: World-class medical, dental, and vision policies.
Team Connection: Annual company off-sites in fun locations.
Volunteering: Every quarter, Zipliners get a paid day off to volunteer for a nonprofit of their choice.
Learning: We support continuous learning and provide unlimited access to our Udemy Business account.
Great humans, great work: Work with kind, collaborative teammates who care about doing meaningful work and making a real impact.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Infrastructure as CodeTerraformKubernetesDockerCI/CDRubyTypeScriptJavaScriptcloud-based systemsobservability practices

Soft Skills

strong communication skillscollaborative mindsetservice-oriented mindsettime managementclear communicationreliable deliverypride in maintainable systemswell-documented tooling