Partner with product and platform engineering teams to improve system reliability, scalability, and developer experience
Build, maintain, and evolve CI/CD pipelines to support safe, fast, and reliable deployments
Improve observability through better monitoring, alerting, logging, and telemetry
Implement and maintain Infrastructure as Code (Terraform) to manage cloud resources safely and reproducibly
Operate and scale containerized workloads (Kubernetes, Docker)
Support and evolve Zipline's AWS-based cloud infrastructure (experience with GCP or Azure is a plus)
Assist our Data team in codifying and maintaining our data warehouse and ML infrastructure on GCP.
Participate in an on-call rotation, responding to and resolving production incidents
Contribute to incident follow-ups and postmortems by helping implement durable fixes and reducing operational toil
Collaborate with Rails-focused product teams to improve reliability, performance, and deployment workflows

Requirements

Production experience operating and supporting cloud-based systems
Proficiency with at least one programming or scripting language (Ruby preferred; TypeScript/JavaScript a plus)
Experience working with a major cloud provider (AWS preferred)
Hands-on experience with Infrastructure as Code tools (Terraform, Pulumi, or similar)
Familiarity with CI/CD systems (CircleCI, GitHub Actions, GitLab CI, Jenkins, etc.)
Experience with containerization and orchestration (Docker, Kubernetes, ECS)
Working knowledge of observability practices and tools (Datadog, Sentry, Prometheus, etc.)
Strong communication skills and a collaborative, service-oriented mindset
Comfort working as a remote contributor—managing time, communicating clearly, and delivering reliably
Pride in building systems and tooling that are maintainable, well-documented, and easy for others to use

Benefits

Remote-first culture: Join a high performing, fully remote team and work where you're comfortable
Stock Options: Get meaningful ownership in a fast-growing, venture-backed company shaping the future of retail.
Time off: We believe rest fuels great work. Our flexible time-off policy gives you the freedom to take the breaks you need, when you need them—whether it's a long weekend or a well-deserved vacation. We'll also give you a monthly coffee-shop stipend to switch up your workspace and get inspired outside the office. And when you've been with us for five years? You'll earn a fully paid one-month sabbatical to truly unplug and reflect—we call it a thank-you for your impact and dedication.
Benefits: World-class medical, dental, and vision policies.
Team Connection: Annual company off-sites in fun locations. We've done New York, Costa Rica, Whistler, Palm Springs, San Diego, and Mexico City.
Volunteering: Every quarter, Zipliners get a paid day off to volunteer for a nonprofit of their choice.
Learning: We support continuous learning and provide unlimited access to our Udemy Business account
Great humans, great work: Work with kind, collaborative teammates who care about doing meaningful work and making a real impact. We value diversity of all kinds and are committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and welcome people of all different backgrounds, experiences, abilities, and perspectives.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Infrastructure as CodeTerraformKubernetesDockerCI/CDRubyTypeScriptJavaScriptcloud-based systemsobservability

Soft Skills

communication skillscollaborative mindsetservice-oriented mindsettime managementreliabilityproblem-solvingdocumentationteam collaborationincident responsepostmortem analysis