Highlights Healthcare - Autism ABA Services

Systems Engineer

• Ensure smooth operation, customization, training, and support of the Central Reach platform to maximize its effectiveness in meeting organizational goals.
• Manage user accounts, permissions, and roles within the Central Reach platform.
• Customize settings and configurations to align with organizational requirements.
• Ensure data integrity and security protocols are followed.
• Conduct training sessions for staff on effective use of the platform.
• Provide ongoing support to users, troubleshoot issues, and address inquiries.
• Develop and maintain training materials and resources.
• Collaborate with different departments to understand their workflows and optimize processes within Central Reach.
• Identify opportunities for automation and efficiency improvements.
• Oversee data entry, validation, and quality assurance processes.
• Generate reports and analytics from Central Reach data to support decision-making.
• Stay updated on new features and updates from Central Reach.
• Evaluate potential integrations with other systems to enhance functionality and interoperability.

Internal Systems Engineer – Autism Services Provider