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About the role
Key responsibilities & impact- Own the roadmap for HighLevel's document creation experience — an AI-powered, drag-and-drop builder that lets users design fully custom templates for every document type.
- Extend the existing builder (currently supporting Documents and Contracts) to cover Invoices, Estimates, and Receipts with type-specific fields, logic, and layouts.
- Define the rules, triggers, and customization options governing how documents move through each stage — including partial payments, payment reminders, disputes, and failure handling.
- Lead the build of HighLevel's native e-signature product — a direct alternative to standalone contract tools — supporting legally binding signatures across document types.
Requirements
What you’ll need- 8–10 years of product management experience
- Experience building document creation, form-builder, or workflow products
- Familiarity with payment or billing flows — invoicing, estimates, or financial document lifecycles
- Strong UX instincts with a track record of shipping complex, multi-step workflows that feel simple to users
- Ability to manage a product surface with significant cross-team dependencies
Benefits
Comp & perks- dynamic work environment
- collective responsibility
- continuous and iterative improvement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementdocument creationform-builderworkflow productspayment flowsinvoicingestimatesfinancial document lifecyclesUX designmulti-step workflows
Soft Skills
leadershipcross-team collaborationproblem-solvingcommunicationuser-centric design