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HighLevel

Director, Product Design

HighLevel

Director of Design leading a team to scale growth-focused product design. Collaborating across Product, Engineering, and Marketing teams to enhance user experiences.

Posted 6/10/2026full-timeRemote • 🇺🇸 United StatesLead💰 $246,000 - $312,000 per yearWebsite

About the role

Key responsibilities & impact
  • Lead and mentor a team of designers focused on growth and lifecycle experiences
  • Partner with Product and Engineering leadership to define strategy, priorities, and success metrics
  • Translate business goals into clear user experience strategies and scalable design solutions
  • Champion user-centered design while balancing speed, experimentation, and impact
  • Establish and refine processes for design discovery, iteration, and delivery
  • Use data, research, and experimentation to inform decisions and measure outcomes
  • Advocate for design at the executive level and contribute to broader product leadership discussions

Requirements

What you’ll need
  • 8+ years of experience in product design, with 3+ years in a design leadership role
  • Proven experience designing B2B2C and/or SaaS products, ideally with complex workflows
  • Strong background in growth, onboarding, activation, or lifecycle design
  • Demonstrated ability to drive measurable outcomes (activation, retention, conversion, churn reduction)
  • Experience leading and scaling high-performing design teams
  • Strong product thinking and the ability to balance user needs with business goals
  • Comfort working in fast-paced, ambiguous environments with cross-functional partners
  • Excellent communication, storytelling, and stakeholder management skills

Benefits

Comp & perks
  • Competitive compensation
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities
  • Bonuses
  • Remote work options

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product designuser experience strategiesdesign solutionsB2B2C productsSaaS productsgrowth designonboarding designactivation designlifecycle designdesign processes
Soft Skills
leadershipmentoringcommunicationstorytellingstakeholder managementproduct thinkingcollaborationadaptabilitystrategic thinkingdecision making