Highland

Manager

• Spend about 70% of your time on delivery and implementation / 30% on sales and marketing
• Ensure the high-quality, on-time delivery of high volumes of projects of varying length and complexity
• Develop Inovus’ team of monday.com Consultants and Project Managers to cultivate and maintain a high level of both consultative and technical skills
• Scope and estimate new projects; write up Statements of Work; propose staffing.
• Monitor project budgets and manage invoicing, with Project Managers
• Identify and pursue opportunities to expand within our current portfolio of monday.com clients
• Lead initiatives to bring to market new solutions/ products on top of the monday.com platform
• Resolve issues that are escalated to you in a timely manner; remove blockers
• Attend monday.com functions to represent Inovus (e.g. conferences and webinars)
• Initiate and maintain connections with monday.com Customer Success, Channel Partner, Product, and other team members
• Stay current on monday.com platform capabilities, including certifications
• Regularly review internal delivery processes and recommend improvements

Solutions Delivery Team Manager