HighGround

Entry Level Billing Associate

HighGround

full-time

Posted on:

Location Type: Hybrid

Location: Lenexa • Kansas • 🇺🇸 United States

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Salary

💰 $17 - $18 per hour

Job Level

Entry Level

About the role

  • Prepare detailed and accurate job estimates using Xactimate software in accordance with insurance industry standards
  • Collaborate with project managers and field technicians to gather scope-specific details and ensure estimates align with scope
  • Submit estimates timely and follow up on pending approvals or revisions; support claim negotiations with insurance adjusters as needed
  • Create, organize, and maintain digital job files from intake to closeout; ensure all customer documentation, contracts, and photos are uploaded and accurately recorded
  • Track job progress and follow up on outstanding paperwork or data; maintain internal databases and logs with up-to-date status and billing notes
  • Respond professionally to incoming calls and emails, collecting detailed customer information and assisting customers with billing-related questions
  • Communicate with insurance companies and third-party administrators (TPAs) regarding estimate status and documentation
  • Perform administrative tasks including data entry, document formatting, reporting, and cross-team support
  • Assist in refining internal billing workflows and administrative systems to improve efficiency; provide backup support to other office roles as needed during peak demand

Requirements

  • Xactimate experience is preferred but not required (willing to train)
  • High attention to detail with strong organizational and analytical skills
  • Proficient with Microsoft Excel, document management, and basic office software
  • Strong written and verbal communication skills
  • Ability to prioritize multiple tasks in a fast-paced environment
  • Self-starter with the ability to work independently and meet deadlines
  • Successful completion of background check and drug screening
  • Full-time availability: Monday–Friday, 40 hours/week
  • Must be authorized to work in the United States
  • Preferred: Previous administrative experience in the insurance or emergency restoration industry
  • Preferred: Familiarity with CRM systems or job-tracking platforms (e.g., DASH, Job-Dox, etc.)
  • Preferred: Working knowledge of insurance claim processes and documentation standards
Benefits
  • Starting Pay: $17.00/hour + performance-based bonus potential
  • Health Insurance: Company-paid (Employee) insurance with buy up options available
  • Life Insurance: 100% company-paid coverage
  • 401(k): Employer matching available
  • Paid Time Off: 10 PTO days + 1 floating holiday annually
  • Professional Growth: Advancement opportunities in a fast-growing company
  • Work Environment: Beautiful, modern office with positive and supportive culture
  • Remote Flexibility: Hybrid work option available after training and trial period

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Xactimatedata entrydocument formattingreportingbilling workflowsjob trackingMicrosoft Excelanalytical skillsorganizational skillsattention to detail
Soft skills
strong written communicationstrong verbal communicationability to prioritize tasksself-starterindependent workcustomer servicecollaborationprofessionalismtime managementadaptability