HighGround

Contents Technician

HighGround

full-time

Posted on:

Location Type: Office

Location: Bogart • United States

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Salary

💰 $18 - $20 per hour

About the role

  • Maintain up-to-date and accurate job information within the company CRM
  • Monitor active jobs and ensure documentation, notes, and photos are current
  • Upload and organize job details, photos, and reports using CRM and Google Sheets
  • Assist with on-site job tasks and support lead technicians as needed
  • Document job progress using a phone or tablet
  • Follow established workflows and company procedures to ensure consistency and accuracy
  • Collaborate with field and office teams to support efficient project completion
  • Pack, wrap, inventory, and label customer contents for transport and storage
  • Move furniture, boxes, and household items safely and efficiently
  • Assist with load-out and pack-back of contents at job sites
  • Maintain cleanliness and organization of storage areas and contents warehouse
  • Follow proper handling procedures to protect customer property
  • Communicate professionally with teammates and customers
  • Follow all safety, quality, and professionalism standards
  • Perform other duties as assigned to support restoration and contents operations.

Requirements

  • High school diploma or equivalent required
  • Previous experience working in a CRM or job tracking system preferred
  • Basic proficiency with Google Sheets, Google Docs, and Trello or similar tools
  • Strong attention to detail and organizational skills
  • Teachable and open to learning new processes
  • Reliable, punctual, and comfortable working under direction
  • Customer service or restoration industry experience preferred
  • Valid driver's license preferred
Benefits
  • Weekly compensation
  • Medical, Dental, and Vision insurance
  • 401(k) with company match
  • Commission opportunities
  • Company vehicle when applicable
  • Company cell phone
  • Paid time off and holidays
  • Life insurance
  • Certification and training support
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRMjob tracking systemGoogle SheetsGoogle DocsTrellodocumentationinventory managementjob progress documentationsafety procedurescustomer property handling
Soft Skills
attention to detailorganizational skillsteachablereliablepunctualcustomer servicecommunicationcollaborationadaptabilityprofessionalism
Certifications
high school diplomavalid driver's license