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Insurance Compliance and Operations Administrator
HigginbothamInsurance Compliance and Operations Administrator develops compliance infrastructure for Fortress Affinity Management. Handles audit readiness, compliance documentation, and operational processes across programs.
About the role
Key responsibilities & impact- Develop and maintain the operational and compliance infrastructure for scaling Fortress Affinity Management
- Establish compliance documentation standards
- Govern workflows and maintain an audit-ready posture
- Partner with underwriting, service, finance, and leadership to translate program requirements
- Support internal, carrier, and regulatory audits
- Manage surplus lines compliance activities
- Track and manage state-specific filing deadlines
- Provide guidance, training, and best practices for compliance execution
Requirements
What you’ll need- Minimum of five (5) years of experience in insurance operations
- At least one (1) year focused on surplus lines tax filing and compliance
- Demonstrated experience with insurance licensing and surplus lines processes
- Background in legal, regulatory, or compliance disciplines is strongly preferred
- Prior experience within a Managing General Agent (MGA), program administrator, insurance carrier, or agency environment is preferred
- Experience in roles such as Account Manager, Underwriting Assistant, Agency Operations, or Program Support is strongly preferred
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Experience with agency management systems (Applied Epic or similar) preferred
- Familiarity with compliance tools, document management, and filing systems a plus
- Experience with Adobe Acrobat and document workflows preferred
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Prescription drug coverage
- 401K
- Equity incentive plan
- Multiple supplemental benefits for physical, emotional, and financial wellbeing
- Employee Wellness Program
- Company paid holidays
- PTO
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
insurance operationssurplus lines tax filinginsurance licensingcompliance documentationaudit readinessregulatory auditscompliance executiondocument managementfiling systems
Soft Skills
guidancetrainingbest practicescollaborationcommunication