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Senior Salesforce Administrator
HigginbothamSenior Salesforce Administrator leading Salesforce optimization and governance for stakeholders. Mentoring junior administrators while configuring and improving user experience across Salesforce applications.
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Lead the ongoing optimization, governance, and support of our Salesforce environment
- Partner closely with business and technical stakeholders to translate requirements into scalable platform solutions
- Improve user experience and adoption, and protect the security, integrity, and performance of the Salesforce ecosystem
- Serve as the platform’s primary subject matter expert and drive continuous improvement across the organization
- Mentor junior administrators and business systems team members, as needed
- Administer, configure, and maintain the Salesforce platform, including users, profiles, roles, permission sets, sharing rules, page layouts, custom objects, fields, validation rules, and flows
- Design, build, and optimize automations using Flow, approval processes, and other declarative tools to reduce manual work and improve efficiency
- Create and maintain reports, dashboards, and analytics that deliver actionable insight to leadership and business teams
- Lead release planning, sandbox management, testing coordination, deployment support, and change management activities
- Monitor system performance, troubleshoot issues, resolve user support requests, and drive continuous platform improvement
- Collaborate with technical teams on system integrations, security controls, and platform enhancements
- Develop documentation, training materials, and user enablement programs to increase adoption and improve the overall Salesforce experience
- Stay current on Salesforce releases and recommend enhancements aligned with business goals and platform best practices
Requirements
What you’ll need- 10+ years of Salesforce administration experience in complex, enterprise-level environments
- Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or equivalent practical experience
- Deep expertise in Salesforce configuration, security model, data management, reporting, dashboards, and automation
- Strong hands-on experience with Sales Cloud and Service Cloud; experience with additional Salesforce products is a plus
- Demonstrated ability to gather requirements, manage competing priorities, and deliver scalable business solutions
- Experience supporting integrations, data migration efforts, and cross-functional system dependencies
- Strong understanding of release management, sandbox strategy, testing, and change control
- Experience training users and driving Salesforce adoption across multiple teams
- Excellent analytical, problem-solving, communication, and stakeholder management skills
- Working knowledge of Experience Cloud, marketing automation tools, or third-party integration platforms, preferred
- Basic understanding of SOQL, Apex, or API-based integrations to support collaboration with developers and technical teams, preferred
- Experience with Lightning Experience, Flow optimization, data governance frameworks, and AppExchange solutions, preferred
- Familiarity with Agile delivery methods and business systems governance practices, preferred
- Salesforce Administrator certification required; Advanced Administrator, Platform App Builder, or other relevant Salesforce certifications strongly preferred.
Benefits
Comp & perks- Remote work options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce administrationSalesforce configurationdata managementreportingdashboardsautomationSOQLApexFlow optimizationdata governance
Soft Skills
analytical skillsproblem-solvingcommunicationstakeholder managementmentoringrequirement gatheringprioritizationuser trainingcollaborationcontinuous improvement
Certifications
Salesforce AdministratorAdvanced AdministratorPlatform App Builder