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Higginbotham

Senior Salesforce Administrator

Higginbotham

Senior Salesforce Administrator leading Salesforce optimization and governance for stakeholders. Mentoring junior administrators while configuring and improving user experience across Salesforce applications.

Posted 5/21/2026full-timeRemote • Texas • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Lead the ongoing optimization, governance, and support of our Salesforce environment
  • Partner closely with business and technical stakeholders to translate requirements into scalable platform solutions
  • Improve user experience and adoption, and protect the security, integrity, and performance of the Salesforce ecosystem
  • Serve as the platform’s primary subject matter expert and drive continuous improvement across the organization
  • Mentor junior administrators and business systems team members, as needed
  • Administer, configure, and maintain the Salesforce platform, including users, profiles, roles, permission sets, sharing rules, page layouts, custom objects, fields, validation rules, and flows
  • Design, build, and optimize automations using Flow, approval processes, and other declarative tools to reduce manual work and improve efficiency
  • Create and maintain reports, dashboards, and analytics that deliver actionable insight to leadership and business teams
  • Lead release planning, sandbox management, testing coordination, deployment support, and change management activities
  • Monitor system performance, troubleshoot issues, resolve user support requests, and drive continuous platform improvement
  • Collaborate with technical teams on system integrations, security controls, and platform enhancements
  • Develop documentation, training materials, and user enablement programs to increase adoption and improve the overall Salesforce experience
  • Stay current on Salesforce releases and recommend enhancements aligned with business goals and platform best practices

Requirements

What you’ll need
  • 10+ years of Salesforce administration experience in complex, enterprise-level environments
  • Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or equivalent practical experience
  • Deep expertise in Salesforce configuration, security model, data management, reporting, dashboards, and automation
  • Strong hands-on experience with Sales Cloud and Service Cloud; experience with additional Salesforce products is a plus
  • Demonstrated ability to gather requirements, manage competing priorities, and deliver scalable business solutions
  • Experience supporting integrations, data migration efforts, and cross-functional system dependencies
  • Strong understanding of release management, sandbox strategy, testing, and change control
  • Experience training users and driving Salesforce adoption across multiple teams
  • Excellent analytical, problem-solving, communication, and stakeholder management skills
  • Working knowledge of Experience Cloud, marketing automation tools, or third-party integration platforms, preferred
  • Basic understanding of SOQL, Apex, or API-based integrations to support collaboration with developers and technical teams, preferred
  • Experience with Lightning Experience, Flow optimization, data governance frameworks, and AppExchange solutions, preferred
  • Familiarity with Agile delivery methods and business systems governance practices, preferred
  • Salesforce Administrator certification required; Advanced Administrator, Platform App Builder, or other relevant Salesforce certifications strongly preferred.

Benefits

Comp & perks
  • Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Salesforce administrationSalesforce configurationdata managementreportingdashboardsautomationSOQLApexFlow optimizationdata governance
Soft Skills
analytical skillsproblem-solvingcommunicationstakeholder managementmentoringrequirement gatheringprioritizationuser trainingcollaborationcontinuous improvement
Certifications
Salesforce AdministratorAdvanced AdministratorPlatform App Builder