Case Manager – Community Liaison

Hidden Roots Mental Health LLC

Case Manager empowering individuals at Hidden Roots Mental Health, LLC. Coordinating care and resources to improve life quality for clients with personal and behavioral challenges.

Posted 4/26/2026contractColumbus • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

The Case Manager plays a vital role in supporting and empowering individuals to improve their quality of life
This position involves coordinating care, linking clients to community resources, and guiding them through personal and behavioral challenges to promote stability and growth.
The role will involve coordinating services between HRMH and partnering agencies, supporting survivors, and helping facilitate communication and care coordination
The Case Manager will serve as a liaison between clients and partnering agencies to ensure continuity of care and smooth service coordination
Conduct client assessments to identify individual needs and develop personalized care plans
Coordinate and monitor services to ensure clients’ needs are met effectively
Provide crisis intervention and emotional support during challenging situations
Promote independence and personal growth through skill-building and mentoring
Utilize motivational interviewing techniques to empower clients toward positive change
Collaborate with partner agencies and community organizations to enhance service delivery
Support workforce development efforts for clients seeking employment opportunities
Maintain accurate documentation and progress reports in accordance with agency standards.

Requirements

What you’ll need

Must be currently resided/living in Columbus, Ohio
Individuals with domestic violence experience are strongly encouraged to apply
Direct experience in community-based mental health services is a plus
Willingness to work after-school hours and weekends when required
Experience in child welfare, addiction counseling, domestic violence services, or community-based programs
Familiarity with Medicare regulations and behavioral health services
Strong crisis management, communication, and problem-solving skills
Reliable transportation, valid driver’s license, and current car insurance
High school diploma or GED required (verification will be conducted).

Benefits

Comp & perks

This is a 1099 independent contractor position
hybrid — some days will be in the community, and others will be on-site at one of our partnership facilities
Salary will still be based on your experience.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

client assessmentspersonalized care planscrisis interventionmotivational interviewingservice coordinationdocumentationprogress reportscommunity-based mental health serviceschild welfareaddiction counseling

Soft Skills

communicationproblem-solvingcrisis managementmentoringemotional supportcollaborationorganizational skillsinterpersonal skillsreliabilityindependence promotion

Certifications

high school diplomaGED