Regional Director – Clinical Quality

Hickory Recovery Network

Regional Director leading clinical quality for behavioral health facilities at Hickory Recovery Network. Ensuring regulatory compliance and high-quality clinical care across assigned facilities.

Posted 7/24/2026full-timeIndianapolis • 🇺🇸 United StatesLead💰 $125,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical leadership, oversight, and compliance within behavioral health services, ensuring adherence to regulations and best practices. Proficient in developing and implementing clinical training, quality systems, and documentation standards to enhance patient care and operational efficiency.

Highest-signal resume keywords

Master’s Degree In CounselingIndependent Clinical LicensureSeven Years Of Experience In Substance Use Disorder TreatmentFive Years Of Leadership ExperienceKnowledge Of ASAM Criteria

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical OversightQuality AssuranceClinical Documentation StandardsUtilization ReviewPatient EngagementTreatment PlanningRegulatory ComplianceClinical Reporting ToolsMedication-Assisted TreatmentMock Surveys

Soft Skills

LeadershipCoachingCommunicationRelationship BuildingCustomer Service

Certifications & Qualifications

LCSWLMHCLMFT

Industry Keywords

Behavioral HealthSubstance Use DisorderCo-Occurring Disorder CareHIPAA ComplianceClinical Best Practices

About the role

Key responsibilities & impact

Provide clinical direction, oversight, and support to assigned facilities across the region.
Lead clinical teams in the delivery of safe, ethical, evidence-based, and compliant behavioral health services.
Develop clear role expectations for Clinical Directors and clinical team members.
Provide leadership, coaching, and support to facility Clinical Directors
Develop effective meeting structures for clinical leadership, including bi-weekly virtual individual meetings with Clinical Directors and group meetings as needed.
Build strong working relationships with facility Clinical Directors, Executive Directors, clinical staff, and corporate leadership.
Report clinical trends, risks, barriers, and operational updates to the supervisor.
Ensure clinical services are delivered in accordance with local, state, and federal regulations, Joint Commission accreditation standards, company policies, and payer expectations.
Support implementation of policies and procedures consistent with ASAM criteria and organizational best practices.
Monitor clinical compliance, quality of care, documentation accuracy, treatment planning, discharge planning, and patient engagement.
Establish and maintain clinical quality systems to ensure clients receive care consistent with program expectations, clinical standards, and the client handbook.
Conduct frequent clinical quality visits to all assigned treatment centers, at least monthly or more often as needed.
Support survey preparedness and provide on-site leadership during regulatory or accreditation surveys when needed.
Assist with mock surveys, state surveys, Joint Commission surveys, Plans of Correction, and corrective action follow-up.
Monitor implementation and completion of Plans of Correction related to clinical services.
Ensure timely, complete, and compliant medical record documentation.
Develop and monitor clinical reporting tools, including weekly clinical reports for Clinical Directors and chart audit processes for Executive Directors and Regional Directors.
Establish, implement, and monitor submission processes for required clinical reports and audits.
Identify documentation concerns and escalate repeated or serious performance issues through the appropriate leadership and human resources processes.
Support successful clinical operations across assigned facilities.
Assist with clinical system implementation during acquisitions, new facility openings, or operational transitions.
Review requests for administrative discharge and provide clinical guidance prior to final disposition.
Provide pre-admission clinical reviews as needed.
Support clinical assessment processes, client sessions, and direct care needs when necessary.
Communicate needed changes and assist with implementation of clinical improvement goals.
Serve as a resource regarding clinical issues, addiction treatment trends, mental health treatment trends, regulatory expectations, and clinical best practices.
Collaborate with operations, quality, compliance, nursing, medical, admissions, utilization review, and human resources teams to improve clinical performance.
Provide regular education, onboarding, and orientation to Clinical Directors and clinical staff.
Develop and deliver clinical training to support documentation quality, ASAM alignment, therapeutic standards, regulatory compliance, and evidence-based care.
Provide in-service education for staff as requested.
Work with Service Excellence to develop and implement clinical staff training and professional development initiatives.
Assist with recruitment, interviewing, hiring, and onboarding of qualified Clinical Directors, therapists, and other clinical team members.
Support professional growth, accountability, and leadership development across the clinical team.
Be available to support facility leadership when significant clinical events, regulatory concerns, safety issues, or urgent operational needs occur.
Provide clinical consultation and leadership during critical incidents, adverse events, patient safety concerns, and high-risk discharges.
Ensure appropriate follow-up, documentation, communication, and corrective action after clinical events.

Requirements

What you’ll need

Master’s degree in counseling, social work, marriage and family therapy, psychology, or a related clinical field required.
Independent clinical licensure required in at least one service state, such as LCSW, LMHC, LMFT, or equivalent.
Minimum of seven years of experience in residential substance use disorder treatment required.
Minimum of five years of leadership experience in a behavioral health setting required.
Regional or multi-site clinical leadership experience preferred.
Working knowledge of state behavioral health and addiction treatment regulations.
Knowledge of ASAM criteria, clinical documentation standards, utilization review, and medical necessity requirements.
Knowledge of medication-assisted treatment services preferred.
Ability to maintain strict client confidentiality and HIPAA compliance.
Demonstrated ethics, integrity, professionalism, and strong customer service skills.
Strong understanding of best practices in behavioral health, substance use disorder treatment, and co-occurring disorder care.
Ability to travel regularly to assigned facilities.

Benefits

Comp & perks

401k
Dental insurance
Flexible schedule
Health insurance
PTO
Vision insurance
Career development
Mental health days
Holiday pay